Summary
Overview
Work History
Education
Skills
Timeline
Generic

JENNA Arnett

Delta

Summary

Dedicated and hardworking individual eager to embrace new opportunities and experiences. Passionate about making meaningful connections and contributing to a positive, team-oriented environment. Adaptable, reliable, and always willing to learn and grow. Committed to bringing a strong work ethic and enthusiasm to any role.

Overview

8
8
years of professional experience

Work History

Guest Services Cashier

Shoppers Drug Mart
01.2023 - Current
  • Processed returns and exchanges in accordance with company policies, maintaining customer trust and loyalty.
  • Streamlined payment processes for improved guest experience and reduced wait times.
  • Addressed guest complaints professionally and empathetically, negotiating solutions that protected both company interests and guest satisfaction.
  • Enhanced customer satisfaction by providing efficient cash handling and prompt service.
  • Stayed up-to-date on current promotions, special events, and new product offerings to inform guests accurately and enthusiastically.
  • Greeted customers entering store and responded promptly to customer needs.

Guest Services Cashier

McDonald's
06.2017 - 09.2022
  • Assisted in training new team members, providing guidance and support to ensure their success in the Guest Services Cashier role.
  • Assisted guests with inquiries or concerns, resolving issues quickly to ensure satisfaction.
  • Exhibited exceptional knowledge of products and services, addressing guest questions confidently and effectively.
  • Handled high volume transactions with accuracy, minimizing discrepancies and ensuring balanced registers at the end of each shift.
  • Provided accurate information on products, services, and promotions to increase sales opportunities.
  • Maintained a clean and organized workspace, ensuring optimal efficiency and professionalism.

Education

Bachelor of Arts - Journalism

Kwantlen Polytechnic University
Surrey, BC
03-2029

High School Diploma -

South Delta Secondary
Delta, BC
06-2020

Skills

  • Team player mentality
  • Attention to detail
  • Conflict resolution
  • Patience and adaptability
  • leadership and responsibility
  • communication skills

Timeline

Guest Services Cashier

Shoppers Drug Mart
01.2023 - Current

Guest Services Cashier

McDonald's
06.2017 - 09.2022

Bachelor of Arts - Journalism

Kwantlen Polytechnic University

High School Diploma -

South Delta Secondary

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JENNA Arnett