Jenna Applegarth
Edmonton,AB
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
General Laborer
Pagnotta Inc
Edmonton, AB
11.2022 - 05.2023
- Kept sites clean and organized to decrease accidents and increase overall productivity.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved job site organization by sorting, stacking, and properly storing materials and equipment.
- Maintained a safe work environment through regular site cleanups and adherence to safety protocols.
- Demonstrated adaptability by quickly learning new skills and techniques required for specific project needs.
- Assisted crew members with complex tasks requiring close teamwork and coordination to meet quality specifications.
- Enhanced client satisfaction rates by actively participating in post-construction cleanup, leaving job sites presentable upon project completion.
- Facilitated smooth workflow on job sites by efficiently coordinating material deliveries with suppliers as needed.
- Gathered and disposed of worksite debris to remove safety hazards.
- Provided labor support to carpenters, masons and other skilled trades.
Liquor Store Clerk
66 Street Liquor Store
Edmonton, AB
10.2021 - 10.2022
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
- Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
- Received payments by cash, credit, and personal check and remitted correct change.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Collaborated with team members to achieve daily tasks efficiently, contributing to a positive work environment.
- Improved overall store appearance through diligent cleaning practices such as sweeping floors, wiping down surfaces, removing trash regularly.
- Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
- Contributed to increased sales by offering product recommendations based on customer preferences and needs.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to maintain high satisfaction rates.
- Supported loss prevention efforts by monitoring store activity and reporting suspicious behavior to management.
- Managed product returns professionally, ensuring seamless exchanges or refunds while adhering to company policies.
- Managed efficient cash register operations.
- Key Holder
Housekeeper
Best Western Hotel
Edmonton, AB
12.2020 - 08.2021
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Managed team productivity and workflow to exceed quality standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
- Worked with front desk to respond promptly to all guest requests.
- Completed schedules, shift reports, and other business documentation.
- Managed staff of 10 housekeepers.
Skills
- Heavy Lifting
- Problem-Solving
- Safety Procedures
- Organization
- Team Collaboration
- Punctual and Reliable
- Customer Service
- Physical Strength
Languages
English
Native or Bilingual
Certification
- Intermediate First Aid - Level C CPR and AED
- Skid Steer Safety Training
- Telehandler Rough Terrain Forklift
- Mobile Elevating Work Platforms
- Rigging and Hoisting/ Slinging and Rigging Training
- ACSA Flagger
- Fire Watch
- Fall Protection
- Proserve
Timeline
General Laborer
Pagnotta Inc
11.2022 - 05.2023
Liquor Store Clerk
66 Street Liquor Store
10.2021 - 10.2022
Housekeeper
Best Western Hotel
12.2020 - 08.2021