Hi, I’m
Jenna Applegarth
Edmonton,AB
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.
Overview
6
years of professional experience
Work History
66 Street Liquor Store Edmonton, AB
Liquor Store Clerk
03.2022 - 07.2022
Job overview
- Received payments by cash, credit and remitted correct change.
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Learned Key Holder position and provided backup at key times.
- Lifted up to 45 Lbs at once.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Jockey MotelEdmonton, AB
Housekeeper
07.2021 - 09.2021
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Cleaned up to 15 rooms daily
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to requests from patrons for linens and toiletries.
- Documented and reported necessary facility and building repairs observed.
- Categorized laundry received by clients based on fabric type.
- Attended to locker area by laundering dirty towels and clearing away stray slippers.
Eastglen MotelEdmonton, AB
Housekeeper
06.2021 - 07.2021
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
- Categorized laundry received by clients based on fabric type.
- Cleaned roughly 10-14 rooms daily
Best Western City Centre InnEdmonton, AB
Weekend Supervisor, Housekeeper
01.2021 - 05.2021
Job overview
- Oversaw team of 8 employees focused on housekeeping work.
- Performed all required tasks at start and end of shift.
- Directed cleaning, restocking and customer service activities.
- Improved employee performance through positive reinforcement and effective training.
- Determined appropriate job tasks for team members based on training and individual strengths.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
T.I.P.S Temp ServicesEdmonton, AB
General Laborer
03.2008 - 11.2012
Job overview
- Loaded, unloaded and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Notified supervisors of material.
- Performed general housekeeping and cleaning tasks.
- Maintained and repaired facilities, equipment and tools.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Handled supply and equipment inventories and distribution for workers.
Education
Academy of Learning College, Edmonton, AB
No Degree from Healthcare Aide Certificate
Skills
- Inventory Stocking
- Credits and Refunds
- Cooperative Attitude
- Work Task Prioritization
- Cash Register Operation
- Keen Attention to Detail
- Price Identification
- Loss Prevention Monitoring
- Customer Transactions
- Efficient Service
- Multitasking Abilities
- Coin and Currency Counting
- Service Minded
- Adaptable and Flexible
- Return and Exchange Processing
Timeline
Liquor Store Clerk
66 Street Liquor Store
03.2022 - 07.2022
Housekeeper
Jockey Motel
07.2021 - 09.2021
Housekeeper
Eastglen Motel
06.2021 - 07.2021
Weekend Supervisor, Housekeeper
Best Western City Centre Inn
01.2021 - 05.2021
General Laborer
T.I.P.S Temp Services
03.2008 - 11.2012
Academy of Learning College
No Degree from Healthcare Aide Certificate
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