Jenn Ryan
Pickering,ON
Summary
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.
Overview
14
14
years of professional experience
Work History
Owner Operator
Cheesehole Pizza
04.2020 - 12.2023
- Home-based dine-safe certified catering business.
- Developed and maintained relationships with customers and suppliers.
- Maintained compliance with policies and procedures for food safety, sanitation, and quality.
- Established protocols to use for inventory control.
- Spearheaded recipe development process, incorporating diverse flavors while also accommodating client requests.
- Implemented strategies and tactics to grow followers on social media channels.
Office Administrator
Arborwood Design & Installation
02.2010 - 01.2019
- Interacted with customers by phone, email, or in person to provide information.
- Coordinated and scheduled onsite staff for projects.
- Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
Education
Certificate - Emergency Management
Durham College
Oshawa, ON01.2004
Certificate - Food And Beverage Studies
George Brown College
Toronto, ON09.1993
Skills
- Interpersonal and written communication
- Phone Etiquette
- Complaint Management
- Creative Thinking
- Engaging with Diverse Customers
- Customer Engagement
- Reliable and Responsible
- Product Promotions
Languages
English
Timeline
Owner Operator
Cheesehole Pizza
04.2020 - 12.2023
Office Administrator
Arborwood Design & Installation
02.2010 - 01.2019
Certificate - Emergency Management
Durham College
Certificate - Food And Beverage Studies
George Brown College
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