Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

JENITH PATEL

Brampton

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operation Support (Transportation)

Canada Cartage Logistics Services
06.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
  • Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
  • Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.

Dispatch Coordinator and Safety Specialist

3 Myle Losgistics
03.2024 - Current
  • Created reports related to dispatching activities such as fuel usage statistics or number of loads dispatched daily, weekly, monthly.
  • Implemented procedures for monitoring driver hours-of-service compliance with DOT regulations.
  • Ensured accuracy of data entry into dispatch system including load details, rates, carrier information.
  • Determined most cost-effective methods for transportation of goods based on weight, volume, destination, and urgency of delivery.
  • Maintained up-to-date records of freight movement and shipment tracking information in the system.
  • Provided employees with safety training on emergency response plans, hazardous materials handling, fire prevention and personal protective equipment use.
  • Conducted regular audits of facility operations to assess adherence to established safety protocols.
  • Maintained accurate records of all safety-related incidents and investigations in accordance with company policies.
  • Operated forklifts to transport materials within the facility.
  • Maintained detailed records of shipments including weight, cost, method of shipment.

Operations Supervisor

NATIONAL LOGISTICS SERVICES
11.2021 - 01.2023
  • Supervise and train workers in job duties to follow safety practices and company policies
  • Actively resolve job related issues as they arise
  • Check the functioning of deliveries and prepare customers reports
  • Assist drivers with concern and questions
  • Respond to customer (via email, phone and text message)
  • Plan, organize and look after operational logistics of the organization, create work schedules and procedures, make progress reports and co-ordinate activities within various departments
  • Co-ordinate, assign and review the work of workers engaged in the following duties: shipping, receiving, storing, distributing and maintaining inventories of materials, parts and products
  • Work on daily Line haul and assign the carrier
  • Leadership Development
  • Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
  • Resolved customer complaints in a timely manner to maintain customer satisfaction.

Operations Supervisor /Logistics Dispatcher

CANADIAN TRANSPORTATION SERVICES
02.2020 - 10.2021
  • Created and executed efficient operational strategies to streamline workflow and optimize productivity within the organization. Oversaw work schedules, developed procedures,and facilitated effective communication between different departments.
  • Co-ordinate, assign and review the work of workers engaged in the following duties: shipping, receiving, storing, distributing and maintaining inventories of materials, parts and products
  • Involve in processing purchasing transactions, dispatching and scheduling transportation crews
  • Supervise and train workers in job duties to follow safety practices and company policies
  • Actively resolve job related issues as they arise
  • Check the functioning of deliveries and prepare customers reports
  • Respond to customer (via email, phone and text message)
  • Route staging/setup
  • Developed initiatives for improving customer satisfaction ratings related to dispatch services.
  • Developed strong relationships with customers through excellent customer service practices.

Customer Service Representative - Gas Station Attendant

Gas Station
01.2019 - 02.2020
  • Ensuring satisfactory customer service by greeting customers and assisting them with any needs or questions
  • If needed, assisting customers with fueling tanks
  • Maintaining the store inventory, stock and re-stock shelves, replenishing product in shelving, coolers, and hot food area
  • Accept customer payments and maintain the cash register balance.

Kitchen Chef

Budweiser Gardens
09.2018 - 02.2020
  • Make sure that the meal is prepared and served to customers in timely manner
  • Monitor and maintain stock levels so as to coordinate with kitchen supervisor when due
  • Strictly follow and adhere to the orders in line
  • Make sure that kitchen safety measures and food handling standards are maintained
  • Greet and maintain good relationship with customers.

Education

Post-Graduation In Project management -

Fanshawe College
12.2020

Post-Graduation In Practical Elements of Mechanical Engineering -

Fanshawe College
04.2019

Bachelor's In mechanical engineering -

Gujarat Technological University
06.2017

Diploma In Mechanical Engineering -

Gujarat Technological University
06.2014

Skills

  • Time management abilities
  • Quick Learner and Problem-solving abilities
  • Multitasking and Decision-Making
  • Fleet dispatching
  • Hard working
  • Self-Confident
  • Leadership and Team Training
  • 5S Principles
  • Customer Service
  • Microsoft Office
  • Logistics Management
  • Warehouse Operations
  • Customer Relationship Development
  • Materials Planning and Logistics
  • Supervising Technicians
  • Route planning expertise
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Certification

  • Computerised English Office Skills from USHA'S Academy
  • SolidWorks Workshop from SOPAN Institute of Engineering & Design
  • Leadership Development Program from Smith School of Business Queens University
  • Supervisor Health and Safety Awareness in 5 Steps from Minister of Labour, Training and Skills Development's training module
  • First Aid & CPR/AED level C Certified.
  • Smart Serve

Timeline

Operation Support (Transportation)

Canada Cartage Logistics Services
06.2025 - Current

Dispatch Coordinator and Safety Specialist

3 Myle Losgistics
03.2024 - Current

Operations Supervisor

NATIONAL LOGISTICS SERVICES
11.2021 - 01.2023

Operations Supervisor /Logistics Dispatcher

CANADIAN TRANSPORTATION SERVICES
02.2020 - 10.2021

Customer Service Representative - Gas Station Attendant

Gas Station
01.2019 - 02.2020

Kitchen Chef

Budweiser Gardens
09.2018 - 02.2020

Post-Graduation In Practical Elements of Mechanical Engineering -

Fanshawe College

Bachelor's In mechanical engineering -

Gujarat Technological University

Diploma In Mechanical Engineering -

Gujarat Technological University

Post-Graduation In Project management -

Fanshawe College

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