JENITH PATEL
Brampton,ON
Summary
Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dispatch Coordinator and Safety Specialist
3 Myle Losgistics
Mississauga
03.2024 - Current
- Created reports related to dispatching activities such as fuel usage statistics or number of loads dispatched daily, weekly, monthly.
- Implemented procedures for monitoring driver hours-of-service compliance with DOT regulations.
- Ensured accuracy of data entry into dispatch system including load details, rates, carrier information.
- Determined most cost-effective methods for transportation of goods based on weight, volume, destination, and urgency of delivery.
- Maintained up-to-date records of freight movement and shipment tracking information in the system.
- Provided employees with safety training on emergency response plans, hazardous materials handling, fire prevention and personal protective equipment use.
- Conducted regular audits of facility operations to assess adherence to established safety protocols.
- Maintained accurate records of all safety-related incidents and investigations in accordance with company policies.
- Operated forklifts to transport materials within the facility.
- Maintained detailed records of shipments including weight, cost, method of shipment.
Operations Supervisor
NATIONAL LOGISTICS SERVICES
Mississauga, ON
11.2021 - 01.2023
- Supervise and train workers in job duties to follow safety practices and company policies
- Actively resolve job related issues as they arise
- Check the functioning of deliveries and prepare customers reports
- Assist drivers with concern and questions
- Respond to customer (via email, phone and text message)
- Plan, organize and look after operational logistics of the organization, create work schedules and procedures, make progress reports and co-ordinate activities within various departments
- Co-ordinate, assign and review the work of workers engaged in the following duties: shipping, receiving, storing, distributing and maintaining inventories of materials, parts and products
- Work on daily Line haul and assign the carrier
- Leadership Development
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
Operations Supervisor /Logistics Dispatcher
CANADIAN TRANSPORTATION SERVICES
Brampton, ON
02.2020 - 10.2021
- Created and executed efficient operational strategies to streamline workflow and optimize productivity within the organization. Oversaw work schedules, developed procedures,and facilitated effective communication between different departments.
- Co-ordinate, assign and review the work of workers engaged in the following duties: shipping, receiving, storing, distributing and maintaining inventories of materials, parts and products
- Involve in processing purchasing transactions, dispatching and scheduling transportation crews
- Supervise and train workers in job duties to follow safety practices and company policies
- Actively resolve job related issues as they arise
- Check the functioning of deliveries and prepare customers reports
- Respond to customer (via email, phone and text message)
- Route staging/setup
- Developed initiatives for improving customer satisfaction ratings related to dispatch services.
- Developed strong relationships with customers through excellent customer service practices.
Customer Service Representative - Gas Station Attendant
Gas Station
London, ON
01.2019 - 02.2020
- Ensuring satisfactory customer service by greeting customers and assisting them with any needs or questions
- If needed, assisting customers with fueling tanks
- Maintaining the store inventory, stock and re-stock shelves, replenishing product in shelving, coolers, and hot food area
- Accept customer payments and maintain the cash register balance.
Kitchen Chef
Budweiser Gardens
London, ON
09.2018 - 02.2020
- Make sure that the meal is prepared and served to customers in timely manner
- Monitor and maintain stock levels so as to coordinate with kitchen supervisor when due
- Strictly follow and adhere to the orders in line
- Make sure that kitchen safety measures and food handling standards are maintained
- Greet and maintain good relationship with customers.
Assistant Supervisor
Bhagyarekha Engineering PVT LMT
Navsari, Gujarat
07.2017 - 07.2018
- Reviewed customer feedback surveys to identify areas needing improvement.
- Maintained records of all products sold, returns and exchanges.
- Provided technical support during production process by identifying solutions for operational problems.
- Created detailed drawings using AutoCAD software for parts fabrication and assembly.
- Developed and tested mechanical components to ensure proper functioning.
- Ensured compliance with industry standards and regulatory requirements in mechanical designs.
- Eliminated machine defects by recommending operational adjustments.
Education
Post-Graduation In Project management -
Fanshawe College
London12.2020
Post-Graduation In Practical Elements of Mechanical Engineering -
Fanshawe College
London04.2019
Bachelor's In mechanical engineering -
Gujarat Technological University
06.2017
Diploma In Mechanical Engineering -
Gujarat Technological University
06.2014
Skills
- Time management abilities
- Quick Learner and Problem-solving abilities
- Multitasking and Decision-Making
- Fleet dispatching
- Hard working
- Self-Confident
- Leadership and Team Training
- 5S Principles
- Motivational Leadership
- Customer Service
- Microsoft Office
- Logistics Management
- Warehouse Operations
- Employee Development
- Customer Relationship Development
- Materials Planning and Logistics
- Supervising Technicians
- Route planning expertise
Certification
- Computerised English Office Skills from USHA'S Academy
- SolidWorks Workshop from SOPAN Institute of Engineering & Design
- Leadership Development Program from Smith School of Business Queens University
- Supervisor Health and Safety Awareness in 5 Steps from Minister of Labour, Training and Skills Development's training module
- First Aid & CPR/AED level C Certified.
- Smart Serve
Timeline
Dispatch Coordinator and Safety Specialist
3 Myle Losgistics
03.2024 - Current
Operations Supervisor
NATIONAL LOGISTICS SERVICES
11.2021 - 01.2023
Operations Supervisor /Logistics Dispatcher
CANADIAN TRANSPORTATION SERVICES
02.2020 - 10.2021
Customer Service Representative - Gas Station Attendant
Gas Station
01.2019 - 02.2020
Kitchen Chef
Budweiser Gardens
09.2018 - 02.2020
Assistant Supervisor
Bhagyarekha Engineering PVT LMT
07.2017 - 07.2018
Post-Graduation In Project management -
Fanshawe College
Post-Graduation In Practical Elements of Mechanical Engineering -
Fanshawe College
Bachelor's In mechanical engineering -
Gujarat Technological University
Diploma In Mechanical Engineering -
Gujarat Technological University
- Computerised English Office Skills from USHA'S Academy
- SolidWorks Workshop from SOPAN Institute of Engineering & Design
- Leadership Development Program from Smith School of Business Queens University
- Supervisor Health and Safety Awareness in 5 Steps from Minister of Labour, Training and Skills Development's training module
- First Aid & CPR/AED level C Certified.
- Smart Serve
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