JENITA SINGH
Toronto,ON
Summary
Motivated Social Services Caseworker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about case management and developing programs to support young people.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Anti-Human Trafficking Residential Caseworker
EFry Home and Help for Women
08.2024 - Current
- Developed and implemented individualized Anti-Human Trafficking care plans for clients within the transitional program.
- Conduct ongoing wraparound case management to ensure clients are achieving goals.
- Facilitate life skills programming/workshops to assist clients with developing skills needed for independent living.
- Collaborated with Female Mobile Support team to develop and implement safety plans to ensure safety and wellbeing of client.
Career Specialist - Retention
Achev
02.2024 - Current
- Maintained up-to-date knowledge of government regulations related to workforce development services.
- Researched labor market trends and identified potential employment opportunities for clients.
- Created a library of resources including resume templates, cover letter samples, networking contacts, and job postings for use by clients during their job searches.
- Provided one-on-one counseling sessions to assess client needs and develop customized job search strategies
- Conducted comprehensive career assessments to identify individuals' strengths, interests, and goals
- Utilized case management software systems to track the progress of each client's journey from assessment through placement into employment or further education and training·
- Deliver a suite of pre-and post-employment workshops; career exploration/identification, employment preparation, life skills, employment related skills and job retention.
- Provide one-to-one follow up for job or career coaching, to address issues similar to re-employment or provide referral to further training, education or life skills and internal case conferencing or with OW, ODSP partner organizations for integrated services.
Complex Case Coordinator (ICM)
Our Place Peel
03.2023 - 01.2024
- Worked from a trauma-informed and strength-based lens to develop and implement case plans for youth experiencing homelessness.
- Implemented the Housing First for Youth model to ensure wraparound services are being offered through outreach, mental health, harm reduction, and housing.
- Performed Region of Peel and organizational assessments on clients to identify barriers and determine the needs of clients.
- Connected individuals with relevant community resources and coordinated referrals.
- Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
- Provide life skills teaching to help clients build capacity to maintain housing, employment, and mental health when transitioned out of emergency shelter.
- Assisted clients with maintaining Community Treatment Orders and following up with Psychiatrists/Medical Professionals.
- Managed a rolling caseload of up to 50 clients and maintained impeccable documentation.
Youth Program Coordinator
VOICES Global Collective
04.2021 - 02.2023
- Developed and implemented individualized plans to help marginalized youth develop and achieve social, developmental, and educational goals.
- Developed and incorporated community-based programs to meet various needs of youth and monitored each program's effectiveness.
- Handled administrative procedures to meet objectives set by boards of directors or senior management.
- Secured funding for new initiatives through grant writing efforts and collaboration with public/private partners.
- Trained staff on best practices in youth programming to ensure effective service delivery across all projects.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Youth Research Fellow
VOICES Global Collective
09.2019 - 03.2021
- Developed innovative research methodologies, optimizing the accuracy and efficiency of data-gathering efforts.
- Designed in-person and online questionnaires to obtain desired data on BIPOC youth in Canada.
- Established relationships with external partners, fostering collaboration and information-sharing opportunities for the benefit of committee research efforts.
- Evaluated the effectiveness of existing policies through rigorous analysis, identifying opportunities for reform or enhancement.
- Participated in interdisciplinary teams, integrating diverse perspectives to enhance policy research outcomes.
- Applied good documentation practices when recording data and managing source documentation.
Education
Bachelor of Arts - Honours Bachelors of Behavioural Psychology
Seneca College of Applied Arts And Technology
King City, ON04.2025
Community And Justice Services Diploma - Social Sciences
Humber Institute of Technology And Advanced Learning
04.2021
Skills
- Knowledge of Creating and Implementing Treatment and Intervention Plans
- Community Resource Navigation and Community Outreach
- Documentation and Reporting
- Client Advocacy
- Safety and Risk Assessments
- Crisis Intervention
- Organizational Skills
- Relationship Building
- Team Management
- Career Development
Certification
- ASSIST Training - Living Works
- Harm Reduction Supply Distribution - Our Place Peel
- Opioid Harm Reduction/Naloxone Administration Canadian Red Cross
- CPR/AED & First Aid Level C - Canadian Red Cross
- Crisis Intervention Training Certificate - Canadian Training Institute
- TASC Steps Training Certificate - Living Works
Timeline
Anti-Human Trafficking Residential Caseworker
EFry Home and Help for Women
08.2024 - Current
Career Specialist - Retention
Achev
02.2024 - Current
Complex Case Coordinator (ICM)
Our Place Peel
03.2023 - 01.2024
Youth Program Coordinator
VOICES Global Collective
04.2021 - 02.2023
Youth Research Fellow
VOICES Global Collective
09.2019 - 03.2021
Bachelor of Arts - Honours Bachelors of Behavioural Psychology
Seneca College of Applied Arts And Technology
Community And Justice Services Diploma - Social Sciences
Humber Institute of Technology And Advanced Learning
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