Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jenish Dotel

Sudbury,ON

Summary

Dynamic and dedicated professional with a strong background in customer service at Tim Hortons. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and maintaining a clean workspace, demonstrating integrity and a strong work ethic. Committed to fostering positive customer relationships and ensuring repeat business.

Overview

4
4
years of professional experience

Work History

Cashier

Tim Hortons
11.2023 - Current
  • Processed transactions accurately and efficiently, ensuring customer satisfaction during peak hours.
  • Assisted in maintaining a clean and organized workspace, adhering to health and safety standards.
  • Handled cash register operations, including balancing cash drawers at shift end.
  • Provided excellent customer service by responding to inquiries and resolving issues promptly.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Sales Associate

Bhatbhateni Supermarket
04.2021 - 09.2023
  • Resolved customer complaints promptly, fostering loyalty and positive feedback.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School - Computer And Information Sciences

Kathmandu Model Secondary School
Kathmandu, Nepal
11.2020

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing

Languages

English
Full Professional

Timeline

Cashier

Tim Hortons
11.2023 - Current

Sales Associate

Bhatbhateni Supermarket
04.2021 - 09.2023

High School - Computer And Information Sciences

Kathmandu Model Secondary School

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Jenish Dotel