Jenise Ferras
Simcoe,ON
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Retail Manager
Al's Shoes Simcoe
05.2021 - Current
Responded to inquiries from personnel and clientele.
- Controlled store inventory and reviewed cash handling and operations reports.
- Answered questions about store policies and addressed customer concerns.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exhibited excellent people skills during interaction with employees and customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Medical Aesthetics Diploma - Medical Aesthetics
International Beauty Institute
Hamilton, ON05-2025
High School Diploma -
Holy Trinity Catholic High School
06-2023
Skills
- Customer service
- Cash management
- Inventory control
- Team Training
- Strategic selling
- Staff management
- Marketing strategy
- Merchandise planning
- Department inspection
- Team training and development
Timeline
Retail Manager
Al's Shoes Simcoe
05.2021 - Current
Medical Aesthetics Diploma - Medical Aesthetics
International Beauty Institute
High School Diploma -
Holy Trinity Catholic High School
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