Jenil Zadafiya
Kitchener,ON
Summary
Proven track record in enhancing stockroom efficiency and customer satisfaction, notably at RHCL, where a redesign led to a 20% reduction in restocking time. Skilled in merchandise stocking and fostering customer relationships, consistently recognized for maintaining high standards and achieving quality service. Demonstrates strong workplace safety and heavy lifting abilities, alongside effective money handling and product display skills.
Overview
5
5
years of professional experience
Work History
Stock Associate
RHCL(Right Hand Carriers Inc.)
02.2024 - Current
- Sometimes it was possible to observe unloaded delivery trucks in the parking lots and well-organized products on the shelves in compliance with the company’s requirements.
- Restocked shelves and for some of the items they were labeled and priced.
- Ensure that stocks were checked and reported whenever they are low or when there are variations from one time to another.
- Aided clients in search and said whether the products were available in the store.
- Cooperated with the inventory management to help find the best ways of storing the inventory and increasing the efficiency of storing the stock.
- Made sure that the environment within the stockroom and the area where the buyers were equally safeguarded.
- Directly involved in the process of redesigning of the stockroom layout on the tool trolleys, this translated to better stocks visibility and restocking time was cut by 20%.
- Given the title of the best stocker for not only ensuring that the inventory and information was correct but also for keeping the stockroom clean.
Coffee Crew Member
Moca Cafe
07.2022 - 12.2023
- Prepared and served hot and cold beverages as per the recipes and the customers’ orders.
- Ensured safe and efficient usage of coffee machines, grinder and other apparatus.
- Handled cash register, completed payments, and issued correct change.
- Ensured the eateries was clean and appealing to customers by cleaning tables, counters, and any equipment that may have been used.
- Also helped in matters concerning stocks, where I order items and also check for incoming stocks.
- Speaking with the clients, accepting the orders, and coming up with the suggestions/advices.
- Implemented a customer reward scheme that enhanced the number of customers visiting the business by a quarter.
- Reward and recognize for maintaining the high standard of preparing good quality beverages and achieving high quality services which receive good comments from the customers and also more tips.
Crew Member
Subway
12.2021 - 01.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
Cashier
D Mart
01.2020 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Diploma - Computer Programming
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2025
Associate"s Degree - Information Technology
Government Polytechnic Ahmedabad
Ahmedabad, India 08.2023
Skills
- Merchandise Stocking
- Workplace Safety
- Customer Relationships
- Product restocking
- Product displays
- Heavy Lifting
- Shipping and receiving
- Shelving of products
- Truck unloading
- Deadline-oriented
- Hand-Eye Coordination
- Price Checking
- Money Handling
Languages
English
Professional Working
Hindi
Full Professional
Gujarati
Native or Bilingual
Timeline
Stock Associate
RHCL(Right Hand Carriers Inc.)
02.2024 - Current
Coffee Crew Member
Moca Cafe
07.2022 - 12.2023
Crew Member
Subway
12.2021 - 01.2022
Cashier
D Mart
01.2020 - 11.2021
Diploma - Computer Programming
Conestoga College Institute of Technology And Advanced Learning
Associate"s Degree - Information Technology
Government Polytechnic Ahmedabad
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