Jeniffer Solis
Reseda
Summary
Leveraged skills in brand strategy and consumer engagement from fast-paced retail environment, consistently delivering results. Developed expertise in market analysis and social media management, driving brand awareness and loyalty. Looking to transition into new field, applying keen ability to understand and influence consumer behavior in diverse environments.
Overview
3
3
years of professional experience
Work History
Seasonal Brand Associate
Old Navy
11.2024 - 01.2025
- Greeted all customers with a positive attitude and a welcome in to the store to offer a comfortable shopping experience
- Helped customers with any questions they had about the clothing
- Paid close attention to detail and the department I was located in to ensure a clean and neat area during open hours and before closing
- Recovered clothing on the fixtures, the walls, tables and racks
- Focused on the sizing, styles, and colors of the clothing making sure everything was in the right place
- Offered mesh bags to all customers so they can place their great finds and not carry them in their arms
- Developed strong relationships with customers for increased customer loyalty and retention
Retail Sales Associate
Club 25
08.2023 - 02.2024
- Improved my communication skills with others
- Helped and fulfilled product questions, selections, and purchases
- Stocked merchandise, priced items, and arranged clothing according to size, color, and price
- Maintained clean sales floor and fixed clothing on tables and racks
- Kept up with sales floor and merchandise displays for presentable condition and restocking items
- Built customer loyalty by delivering excellent shopping experiences
- Kept track of clothing items when helping customers with fitting rooms
- Monitored customers for signs of security concerns
- Helped with extra shifts during holidays, and other busy periods to alleviate staffing shortages
- Managed efficient cash register operations at the beginning and end of my shifts to balance and record accurate transactions
- Opened and closed the store when needed at set times
Provider
In Home Supportive Services
06.2022 - 07.2022
- Assisted with bathing and clothing at any time of the day
- Cooked all meals for the day at sets times
- Helped with physical therapy whether just translating or helping with exercises
- Translated for at home nurse appointments
- Helped with medication and insulin injections at the hours needed and tracked reactions to them
- Created and attended all appointment types
- Observed and monitored behavior and responses to treatment
- Monitored logs of glucose, blood pressure levels, and oxygen levels
Education
Bachelor of Science - Criminology And Justice Studies
California State University, Northridge
Northridge, CA05-2025
High School Diploma -
Grover Cleveland Charter High School
Reseda, CA06-2021
Skills
- Sales support
- Customer engagement
- Dependable
- Bilingual
- Customer service
- Teamwork
- Empathetic
- Communication skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Seasonal Brand Associate
Old Navy
11.2024 - 01.2025
Retail Sales Associate
Club 25
08.2023 - 02.2024
Provider
In Home Supportive Services
06.2022 - 07.2022
Bachelor of Science - Criminology And Justice Studies
California State University, Northridge
High School Diploma -
Grover Cleveland Charter High School
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