Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Volunteer Work
Declaration
Timeline
Generic

Jenifer Princy S

Bangalore,Karnataka

Summary

Results-oriented Senior Test Engineer with over 4 + years of experience and ISTQB certification, specializing in manual and automated testing. Skilled in developing robust test strategies and ensuring high-quality software delivery through effective defect tracking and cross-functional collaboration.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Software Test Engineer

Tech Mahindra
Bangalore, Karnataka
04.2022 - Current
  • Conducted a wide range of manual and automated testing—including mobile (iOS, Android), functional , integration, regression, smoke , sanity, UAT, Localization, Data Migration testing cloud-based, cross-platform, API, CRM tool, microservices, accessibility, compliance, and regulatory testing across telecom and banking applications. Expertise spans functional, regression, UI automation, exploratory, fuzz, monkey, black box, white box, risk-based, NFR, enterprise application, left-shift, and right-shift testing, ensuring thorough coverage and adherence to industry standards using agile and waterfall frameworks.
  • Enhanced testing efficiency by 30% through Selenium and Java automation, increasing test coverage and mentoring team members on automation best practices to strengthen team capabilities.
  • Collaborated effectively with cross-functional teams, including developers, Business Analysts, and stakeholders, to align on requirements and enhance product quality, reducing Average Handle Time (AHT) by 15% and boosting First Call Resolution (FCR).
  • Optimized QA processes and defect management, decreasing defect leakage by 20% and driving continuous improvements, earning recognition for maintaining high standards of product reliability.

Programmer Analyst

Cognizant
Bangalore, Karnataka
08.2020 - 03.2022
  • Comprehensive Testing: Worked on all phases of testing in QA, from requirement analysis to final verification.
  • Test Planning: Created test plans and detailed test cases for both manual and automated testing.
  • Execution & Reporting: Conducted manual testing (functional, regression, UAT) and automated tests, reporting defects via JIRA.
  • Automation Development: Developed automation frameworks with Selenium and integrated tests into CI/CD pipelines.
  • Performance & API Testing: Performed performance testing using JMeter and automated API testing with Postman.

Education

Master of Science - Computer Science

Karnakata State Open University
Mysore
06-2023

Bachelor of Science - Computer Science

Christ University
Bangalore
06-2020

Skills

  • Test Management Tools: JIRA, TestRail, (ALM), Zephyr
  • Test Automation and Languages: Selenium, Java, SQL, Cucumber, TestNG, JUnit
  • Report generation tools: Power BI, Extension Report
  • Bug Tracking Tools: Bugzilla, MantisBT, Redmine
  • TestCase Design Tools: PractiTest, qTest
  • Collaboration & Communication Tools: Teams, Slack, Confluence
  • Exploratory Testing Tools: TestLink, Session Based Test Management (SBTM), SauceLab
  • Performance and Load Tools: JMeter, LoadRunner
  • Usability Testing Tools: UserTesting, LookBack
  • Accessibility Testing Tools: WAVE, axe
  • API Testing: Postman, SoapUI
  • Version Control Tools: Git
  • CRM Tools: V21, Meastro, SGI, Salesforce, Oracle, eBIZ - (AMDOCS)
  • AI Tools: Applitools, Mabl, Qase, TestCraft, Katalon Studio

Certification

  • ISTQB Certified - iSQI Board
  • AQT Automation Ninja - Tech Mahindra
  • AI White Belt - Tech Mahindra

Accomplishments

  • Runner-up Finalist, Indian Testing League conducted by UNICOM.
  • Recognized as "Best Performer of the Month" by the Channels team at Tech Mahindra.
  • Consistently received client appreciation for exceptional contributions, particularly for the Rogers project, demonstrating significant quality and business impact.
  • Awarded accolades from onshore Business Analysts for completing Epics ahead of schedule while delivering high-quality testing.
  • Honored with the "Bravo" and "Pat on the Back" awards for excellence in software engineering at Tech Mahindra.
  • Received the "Starting with a Viewpoint" award from Cognizant for outstanding contributions.

Volunteer Work

  • Contributed as a Speaker for "Groom yourself" for freshers at TechMahindra

Declaration

I affirm that the information presented in this resume is complete, accurate, and true to the best of my knowledge

Timeline

Software Test Engineer

Tech Mahindra
04.2022 - Current

Programmer Analyst

Cognizant
08.2020 - 03.2022

Master of Science - Computer Science

Karnakata State Open University

Bachelor of Science - Computer Science

Christ University

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Jenifer Princy S