Jenifer Madrigal
Selma
Summary
Experienced Sales Associate with a track record at Walmart in delivering exceptional customer service and managing cash operations. Notable for enhancing store efficiency through strategic teamwork and effective issue resolution. Committed to optimizing customer interactions and ensuring product accessibility, contributing to overall sales success.
Overview
2
2
years of professional experience
Work History
Sales Associate
Walmart
08.2021 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Education
Parlier High School
Parlier, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Cash handling
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Inventory tracking
- Display setup
- Product promotions
- Friendly and outgoing
- Positive and professional
- Retail merchandising expertise
- Excellent communication skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Walmart
08.2021 - 06.2023
Parlier High School
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