Jenielyn Tanuecoz Agas
Québec City,Canada
Summary
Dynamic and results-driven professional with extensive guest service experience at HMS Host Qatar. Proven supervisory skills and adept in developing marketing strategies. Recognized for enhancing operational efficiency and ensuring quality standards. Strong problem-solving abilities and proficient in PNL management, driving success in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Swing Manager
Les Restaurants Dubillard Inc. – Mc Donald’s Quebec City
12.2022 - Current
- Manage the whole operation.
- Ensuring proper stocks available in every stations
- Ensuring quality standard of foods and services being served to customers
- Plotting and rotating employees line up
- Reason for Leaving: Presently employed
Supervisor
HMS Host Qatar
01.2022 - 11.2022
- Opened 4 different outlets – Grab and Fly, Jones Express, Asia Street Cooking and Vit
- Assigned in the training and development of the staff towards the opening of the outlets
- Making sure that all the small wares needed will arrived on the given time
- Assigned in doing the costing of all the products to be sell in the outlets
- Ordering of all the raw materials, doing the projection for the initial orders from the suppliers
- Daily projection and ordering of the stocks needed for daily operation
- Responsible in making the daily roster
- Responsible for preparing the monthly / daily inventory of all store stocks.
- Responsible in doing reports such as timekeeping and inventories
- Assigned as the dining manager which interacts most often to most of the guest to ensure guest satisfaction
- Oversees the whole operation and overall in charge
- Helping in the operation where there’s a bottle neck, step in step out wherever there’s a need for staff work
- Reason for Leaving: New opportunities outside the country
Sales Coordinator cum Receptionist
Euro Systems LLC
10.2020 - 11.2021
- Receiving and assisting showroom clients
- Receiving calls and answering phone inquiries
- Handling request for quotation of clients and registering in the system.
- Organizing of all files such as invoices and quotations
- Monitoring all sales executives deals, doing follow up calls for on going and tender projects.
- Monitoring attendance of employees
- Making sure availability of samples in the showroom and those that are available in the supplier.
- Reason for Leaving: career growth
Supervisor
HMS Host Qatar
11.2016 - 09.2020
- Responsible in making the daily roster
- Responsible for preparing the monthly / daily inventory of all store stocks.
- Responsible in doing reports such as timekeeping and inventories
- Assigned as the dining manager which interacts most often to most of the guest to ensure guest satisfaction
- Oversees the whole operation and overall in charge
- Does ordering of items needed in the operation
- Opened 4 stores of HMS Host inside the Airport.
- Reason for Leaving: Covid crisis
Shift Manager
Shakeys Philippines
03.2013 - 11.2016
- Responsible for providing quality food preparation of different dishes.
- Responsible for preparing the monthly / daily inventory of all store stocks.
- Responsible checking final quality of prepared salads, sandwich, soup, pasta, pizza, chicken, desserts and beverages
- Responsible in dispatching food.
- Responsible in inspecting, assessing and evaluating the quality of newly delivered raw materials.
- Responsible in approving / rejecting delivered raw materials.
- Responsible in doing reports such as sales, food cost and labor cost and understanding the pnl.
- Responsible in ensuring the high quality of enhance guest service is provided by the front of house
- Assigned as the dining manager which interacts most often to most of the guest to ensure guest satisfaction
- Assigned in making the marketing strategy internally for the store’s incremental sales
- Had close a P110, 000 worth of food package for a certain company event and working to close a million pesos worth of food package for the year end 2014
- Had opened 4 new concept store; 2 in manila and 2 in provincial
- Assigned in training and development of the staff’s especially for the stores to open
- Reason for Leaving: Career Growth and new experiences overseas
Assistant Restaurant Manager
Greenwich Starmall (Enchanted Pizza Pasta Foods Inc)
11.2010 - 01.2013
- Monitoring the whole operation of the store.
- Ordering of raw materials including wet and dry needed by the store.
- Assigned in hiring and selection of new employee and their training.
- Assigned in scheduling of all the crew and monitoring of their contract.
- Strict monitoring of the FSC (food, service, cleanliness and condition)
- With basic knowledge on PNL
- Does marketing to attract more guests by doing other business formats
- Consistent in achieving my dailies budget
- Implement proper cash control
- Reason for Leaving: Career Growth and better Opportunity
Store Crew
Goldilocks Bakeshop Inc.
06.2010 - 11.2010
- Control products that are being made by the cook.
- Preparation of all the foods ordered.
- Doing daily ending inventory.
- Monitoring the quality of the foods to be served.
- Providing good customer service to our entire guest.
- Reason for Leaving: Career Growth and better Opportunity
Cashier/Administrative Assisstant
Jollibee Edsa Central (Harry Joy Foods Corporation)
11.2009 - 04.2010
- Doing sales clearing for the entire cashier and ensure sales are kept safely at the vault.
- Does daily encoding of all the delivery reports.
- Encoding to the sales performance logbook of the store daily
- Doing cash control including bank pick up and sales consolidation.
- Does cashiering
- Providing fast and good customer service.
- Ensuring availability of all the bills and coins for the master change fund.
- Reason for Leaving: End of Contract
Education
Bachelor in Business Administration - Management
Polytechnic University of the Philippines
Sta. Mesa Manila01.2009
Skills
- Experienced in essential office software
- Proficient in oral and written English
- Extensive guest service experience
- Proven supervisory skills
- Skilled in developing marketing strategies
- Skilled in managing transactions
- Understanding of PNL
- Health promotion advocate
- Problem-solving abilities
- Multitasking
- Self motivation
Languages
English
Full Professional
French
Professional Working
Interests
- Gym Workouts
- Team Sports
- High-Intensity Interval Training
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Swing Manager
Les Restaurants Dubillard Inc. – Mc Donald’s Quebec City
12.2022 - Current
Supervisor
HMS Host Qatar
01.2022 - 11.2022
Sales Coordinator cum Receptionist
Euro Systems LLC
10.2020 - 11.2021
Supervisor
HMS Host Qatar
11.2016 - 09.2020
Shift Manager
Shakeys Philippines
03.2013 - 11.2016
Assistant Restaurant Manager
Greenwich Starmall (Enchanted Pizza Pasta Foods Inc)
11.2010 - 01.2013
Store Crew
Goldilocks Bakeshop Inc.
06.2010 - 11.2010
Cashier/Administrative Assisstant
Jollibee Edsa Central (Harry Joy Foods Corporation)
11.2009 - 04.2010
Bachelor in Business Administration - Management
Polytechnic University of the Philippines
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