Jenica Jung
Waterloo,ON
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
10
10
years of professional experience
Work History
Server
Seoul Soul Korean Restarunt
03.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Opening and closing the store
Cook
Izana Poke
05.2020 - 12.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients
- Handled the law fish like Salmon and Tuna
Cook
Miga Korean Restaurant
03.2020 - 12.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients
- Making sushi and Korean food
- Making deep fried food.
Server
Yammyaki Japanese Restaurant
10.2017 - 05.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Sakura Island Japanese Restaurant
07.2013 - 09.2017
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
No Degree - ESL
St. Louis Adult Learning And Continuing Education Centre
Kitchener, ON06.2012
Bachelor of Arts - English Education
Sungshin Women's Univirsity
Seoul, Korea02.2000
Skills
- Quality Control
- High-Volume Dining
- Sales Expertise
- Cash Handling
Languages
English
Full Professional
Korean
Native or Bilingual
Food handler Certification, Smart Server Certification
I obtain Food handler Certification on Feb.21, 2021
and Smart Server Certification on Oct.15-2017
Timeline
Server
Seoul Soul Korean Restarunt
03.2022 - Current
Cook
Izana Poke
05.2020 - 12.2021
Cook
Miga Korean Restaurant
03.2020 - 12.2020
Server
Yammyaki Japanese Restaurant
10.2017 - 05.2018
Server
Sakura Island Japanese Restaurant
07.2013 - 09.2017
No Degree - ESL
St. Louis Adult Learning And Continuing Education Centre
Bachelor of Arts - English Education
Sungshin Women's Univirsity
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