Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
StoreManager

Jennifer Hollingworth

St Catharines,ON

Summary

Motivated professional with successful background in Retail Industry. Proficient in advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.

Overview

17
17
years of professional experience

Work History

Store Manager

Structube Ltd
St Catharines
08.2021 - Current
  • Created weekly work schedules for store personnel.
  • Established customer service standards and monitored staff compliance.
  • Monitored inventory levels and placed orders to restock shelves.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.

Key Holder

Liquidation World
Port Colborne, ON
06.2008 - 04.2013
  • Managed stock demands and employee shift schedules and adapted professionally to unexpected changes.
  • Supported and supervised store opening and closing procedures, including bank deposits and security procedures.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Partnered with store leadership team to learn and understand management processes and reports.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Protected store assets by assisting with audits, routine cycle counts and physical inventory.
  • Maintained and achieved measurable goals to improve sales.
  • Trained and helped supervsie staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
  • Developed product knowledge expertise and drove revenue growth by understanding features and benefits in full.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Used Point of Sale register system to complete transactions.

Education

High School Diploma -

South Lincoln High School
Smithville, ON
06.1992

Skills

  • POS systems
  • Personnel development
  • Operational budgeting
  • Hourly shift management
  • Sales coaching
  • Goals and performance
  • Culture development
  • Customer assistance
  • Scanner operations
  • Cash management
  • Store operations oversight

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Store Manager

Structube Ltd
08.2021 - Current

Key Holder

Liquidation World
06.2008 - 04.2013

High School Diploma -

South Lincoln High School

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Jennifer Hollingworth