Summary
Overview
Work History
Education
Skills
Accomplishments
Training
Training in Canada
Timeline
Generic
Jenevie B. Retuya

Jenevie B. Retuya

Kemptville,ON

Summary

To achieve a carrier growth through a continuous learning process and keep myself dynamic, visionary and competitive with the changing scenario of the world and to serve my organization in best possible way with sheer determination, commitment and excellence.

Experienced as Mcdonalds Restaurant Assistant Manager for bringing enthusiasm, dedication and an exceptional work ethic. Excellent knowledge in food safety handling and operating cash register, hard working team player who focuses on delivering quality food, providing excellent customer services and good at multi-tasking.

Overview

12
12
years of professional experience

Work History

Food Service Supervisor

Carter Foods LTD
Kemptville, ON
09.2023 - Current
  • Responsibilities:
    ● Established methods to meet work schedules
    ● Supervise and coordinate activities of staff who prepare and portion food
    ● Train staff in job duties
    ● Sanitation and safety procedure

    ● Estimate and order ingredients supplies
    ● Hire food service staff
    ● Ensure food service and quality control
    ● Maintain records of stock, repairs, sales and wastage
    ● Establish work schedules

Assistant Manager

Emirates Fast Food Co. LCC (Mcdonalds)
Dubai, United Arab Emirates
08.2021 - 07.2023
  • Leads Crew Members and directs all daily operations of the restaurant, supervising and training employees, opening and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes, and completing shift summary reports.
  • Motivates and coaches Crew Members, and assists in the training of new Crew Members.
  • Implement all Standard operating procedure especially in handling guests complain.
  • Works as a team player to support other employees in completing their tasks.
  • Assist day to day operations with tasks including scheduling, ordering, and team development.
  • Ensure that employees comply with health and food safety standards.
  • Ensures the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance.
  • Maintains fast, accurate and outstanding service, ensures an excellent customer experience, and makes sure all products are consistent with company standards.
  • Completes all other duties as assigned.

Crew Trainer

Emirates Fast Food Co. LLC (Mcdonalds)
Dubai
09.2018 - 07.2021
  • In charge in training staff and assisting with customer service.
  • Motivating crew, serving with customers.
  • Keeping the restaurant clean and organize.
  • Making sure food safety standards are followed.
  • Reason for Leaving: Promoted to Assistant Manager

Service Crew

Emirates Fast Food Co. LLC (Mcdonalds)
Dubai
09.2014 - 08.2018
  • Serve food, process customer payments, provide customer service.
  • Interact with customers, take order.
  • Use selling techniques.
  • Clean and organize the store, maintain stock, prepare food.
  • Reason for Leaving: Promoted to Crew Trainer

Service Crew

Jollibee Fast Food
02.2013 - 02.2014
  • Orders Taker/collect and process payment
  • Provide the customer’s needs
  • Must follow the standards and Jollibee procedures always
  • Reason for Leaving: Career Overseas

Education

Malingao Central Elementary School
Malingao, Tubod, Lanao Del Norte, Philippines
01.2005

Malingao National High School
Malingao, Tubod, Lanao Del Norte, Philippines
01.2009

Bachelor of Science - Business Administration

GADTC- GOVERNOR ALFONSO D. TAN COLLEGE
Maloro, Tangub City, Misamis Occidental

Skills

  • Skilled in major relevant computer applications like MS Word, MS Excel
  • Communication skills, ability to work under pressure, decision making, time management
  • Self- motivation, conflict resolution, leadership, adaptability
  • Analytical skills, employability skills, management skills, marketing skills, problem solving skills
  • Cash Handling
  • Multi-tasking
  • Able to stand long time
  • Health and safety
  • Punctual and efficient
  • Creative thinker
  • Well teamwork

Accomplishments

  • Three years successive Best of the Best Award
  • Promoted as a Crew Trainer
  • Promoted as a Swing Manager
  • Crew of the month

Training

  • Training Center: McDonald’s Emirates Fast Food Title: SLF (Shift Leadership Foundation) May 2022 Address: Dubai, United Arab Emirates.
  • Training Center: McDonald’s Emirates Fast Food Title: Virtual Violence Prevention(WVP) February 17, 2022 Address: Dubai, United Arab Emirates.
  • Training Center: McDonald’s Emirates Fast Food Title: Person-In-Charge Level 3 November 2021 Address: Dubai, United Arab Emirates.
  • Training Center: McDonald’s Emirates Fast Food Title: Crew Trainer Seminar March 03- March 04, 2020 Address: Dubai, United Arab Emirates.

Training in Canada

  • Virtual Shift Leadership Foundations Course
  • First Aid Certificate
  • ServSafe Food Handler Class

Timeline

Food Service Supervisor

Carter Foods LTD
09.2023 - Current

Assistant Manager

Emirates Fast Food Co. LCC (Mcdonalds)
08.2021 - 07.2023

Crew Trainer

Emirates Fast Food Co. LLC (Mcdonalds)
09.2018 - 07.2021

Service Crew

Emirates Fast Food Co. LLC (Mcdonalds)
09.2014 - 08.2018

Service Crew

Jollibee Fast Food
02.2013 - 02.2014

Malingao Central Elementary School

Malingao National High School

Bachelor of Science - Business Administration

GADTC- GOVERNOR ALFONSO D. TAN COLLEGE

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Jenevie B. Retuya