Jenette Phillips

• Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
• Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
• Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
• Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Established effective communication channels between operations teams across

multiple locations.

• Utilized problem-solving techniques to quickly address any issues that arose during day-to-day operations.
• Assisted management with developing strategies for improving operational effectiveness.
• Maintained accurate records of inventory levels and ordering processes.
• Managed the daily activities of a team of operations personnel, ensuring tasks were completed according to established timelines.

•Resolved contlicts between personnel or teams in an erricient manner while maintaining positive relationships.

• Contributed to strategic planning to guide decisions aligned with company vision

and goals

• Planned, scheduled, and assigned work activities for personnel.