Jenessa Lalonde
Thunder Bay,ON
Summary
I am versatile and reliable, with a proven track record in customer service and teamwork, shown throughout various roles. Excelling in problem solving and effective communication, i consistently enhance customer satisfaction and workplace efficiency. I am both fluent in English and French, my adaptability and problem-solving abilities drive positive outcomes in dynamic environments. thank you for your consideration, i look forward to hearing from you.
Overview
10
10
years of professional experience
Work History
Cashier
Spearhead / Crossroad Music
Thunder Bay
07.2023 - Current
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted crews with set building and pointed out problems that could be potential safety issues.
- Spoke intelligently and enthusiastically regarding current music and performers to engage and entertain listeners.
Hostess
Applebee's Grill + Bar
Thunder Bay
06.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Job Readiness Program
Carpenters Union Local 1669
Thunder Bay, ON
07.2024 - 08.2024
- Implemented time management strategies learned from mentors for a more effective approach towards completing multiple tasks simultaneously.
- Contributed to increased safety awareness by adhering to guidelines, best practices, and workplace regulations.
- Expanded understanding of industry-specific tools and equipment through regular use and maintenance.
- Acquired foundational knowledge of relevant codes, standards, and regulations governing the specific trade.
- Gained fundamental knowledge in the trade through hands-on training and guidance from skilled mentors.
- Increased overall productivity by maintaining a clean workspace free of potential hazards or obstructions.
Co Op Student
Tom Jones Cooperation
Thunder Bay, ON
09.2023 - 01.2024
- Enhanced team collaboration by actively participating in group projects and providing valuable input.
- Increased efficiency in project completion by prioritizing tasks and utilizing effective time management strategies.
- Demonstrated adaptability by quickly mastering new software tools and technologies as required for various assignments.
- Gained hands-on experience in relevant industry practices through internship opportunities, applying learned concepts to real-world scenarios.
Cashier
Odena Foods
06.2021 - 06.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Restocked and organized merchandise in front lanes.
- Performed cash, card and check transactions to complete customer purchases.
Paper Route Carrier
Thunder bay chronical journal
01.2015 - 02.2018
- Delivered newspapers and flyers to about 115 homes daily.
- Assembled and bagged newspapers prior to delivery.
- Planned daily rounds and determined most efficient way to distribute newspapers.
Education
Hammarskjold High School
Thunder Bay, ON2024
Skills
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Responsible
- Organization and Time Management
- Bilingual in english and french
- CPR/First aid
- Effective Communication
- Cash Register Operation
- Positive Interactions
- Basic Carpentry Abilities
- Worksite safety
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Power and hand tools
- Teamwork skills
- Adaptability
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Job Readiness Program
Carpenters Union Local 1669
07.2024 - 08.2024
Co Op Student
Tom Jones Cooperation
09.2023 - 01.2024
Cashier
Spearhead / Crossroad Music
07.2023 - Current
Hostess
Applebee's Grill + Bar
06.2022 - Current
Cashier
Odena Foods
06.2021 - 06.2022
Paper Route Carrier
Thunder bay chronical journal
01.2015 - 02.2018
Hammarskjold High School