JENELLE WELCOME
Administrative Assistant
North York
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
1
1
Language
Work History
ADMINISTRATIVE ASSISTANT
HVE Healthcare
09.2022 - Current
- Manage front desk
- Handle incoming and outgoing calls
- Transfer calls accordingly
- Send and respond to emails
- Scanning, printing, data entry
- Maintain clean working environment
- Opening and closing office
OFFICE COORDINATOR
Evans Electrical Services
07.2021 - 01.2022
- Communicated with clients and kept track of schedules on calendar
- Operated a computer and entered data in system
- Assisted crewman with filing out applications for clearance with RCMP
- Operated all office equipment such as photo copier and fax machine
CUSTOMER SERVICE REP
National MoneyMart
05.2018 - 07.2021
- Serviced many customers with cashing cheques, processing loans, selling MasterCard and sending money via Western Union
- Communicated daily with customers concerning their accounts
- Opened and closed store daily and made sure it was kept very tidy
- Ensure the money safe and till was balanced daily after each shift
- Performed weekly store audits
ENERGY REVIEWER
GreenOn Fund Program
11.2017 - 05.2018
- Worked with a thermostat installer promoting smart thermostats while visiting customers’ homes
- Asked the clients a series of question which could lead up to the insulation of a new HVAC system
- Reported to our supervisors when necessary and completed all reviews and installations
ASSIGNMENT COORDINATOR & PSW
Paramed Home Health Care
06.2013 - 11.2017
- Coordinated with the Local Health Integration Network (LHIN) to book clients with staff such as PSW, RPN, and RN
- Worked as a PSW to assist clients in their homes
- Provided home care duties such as medication, bathing and personal grooming
Education
Personal Support Worker Certification -
Yorkdale Secondary Adult Leaning Centre
OSSD - undefined
Central Technical High School
Valid G Driver’s License - undefined
Skills
Data entry
Critical thinking
Computer skills
Administrative support
Mail handling
Microsoft Word
Microsoft Excel
Time management
Customer service
Appointment scheduling
Customer and client relations
Timeline
ADMINISTRATIVE ASSISTANT
HVE Healthcare
09.2022 - Current
OFFICE COORDINATOR
Evans Electrical Services
07.2021 - 01.2022
CUSTOMER SERVICE REP
National MoneyMart
05.2018 - 07.2021
ENERGY REVIEWER
GreenOn Fund Program
11.2017 - 05.2018
ASSIGNMENT COORDINATOR & PSW
Paramed Home Health Care
06.2013 - 11.2017
OSSD - undefined
Central Technical High School
Valid G Driver’s License - undefined
Personal Support Worker Certification -
Yorkdale Secondary Adult Leaning Centre
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