Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jenefer Tonks

Mission,BC

Summary

Driven individual with a proven track record in customer service. Excelled in increasing repeat clientele through exceptional service and mastery in hair care, evidenced by significant word-of-mouth referrals. Skilled in American Sign Language and adept at conflict resolution, Can work with all kinds of people and do many different jobs well .

Overview

10
10
years of professional experience

Work History

Mobile Hairdressing

Self Employed
Mission, BC
05.2018 - Current
  • Provided expert advice on proper hair care maintenance between appointments to ensure continued client satisfaction.
  • Performed a wide range of hair services, including cuts, color applications, and styling for various events.
  • Acquired new clients through word-of-mouth referrals from satisfied customers and promotional offers.
  • Increased repeat clientele through exceptional customer service and attention to individual needs.

Cashier / Customer Service Representative

14th Ave Beer And Wine Store
Mission B.C.
05.2021 - 06.2023
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.

Cashier

7/11 Convenience Store
Mission, BC
09.2014 - 05.2018
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.

Education

Serving It Right
Mission, BC

Life Skills Coach Training
Mission B.c.
2015

Restorative Justice Community Facilitator
Mission
2011

Cosmetology -

Utopia Academy
Abbotsford, BC
2001

Skills

Basic American Sign Language

Exceptional Customer Service

Fundamental desire to help people

Great people skills

Excellent at conflict resolution

Languages

English / American sign language

Timeline

Cashier / Customer Service Representative

14th Ave Beer And Wine Store
05.2021 - 06.2023

Mobile Hairdressing

Self Employed
05.2018 - Current

Cashier

7/11 Convenience Store
09.2014 - 05.2018

Serving It Right

Life Skills Coach Training

Restorative Justice Community Facilitator

Cosmetology -

Utopia Academy
Jenefer Tonks