Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jenefar Danhach

Toronto,ON

Summary

Dedicated customer service professional with a strong focus on cash management and problem resolution. Committed to enhancing customer satisfaction and supporting efficient store operations.

Overview

6
6
years of professional experience

Work History

Customer Service Cashier

Arz Fine Foods
Toronto, ON
06.2021 - Current
  • Processed customer transactions efficiently at the point of sale.
  • Handled cash, credit, and digital payments accurately during transactions.
  • Collaborated with team members to ensure smooth store operations.
  • Resolved customer complaints with professionalism and empathy.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Conducted managerial duties when required, such as placing product orders, completing scheduling and hours, and maintaining department satisfaction.
  • Greeted customers and provided friendly customer service.

Retail Sales Worker

Sportcheck
Toronto, ON
09.2019 - 03.2020
  • Assisted customers in selecting sports equipment and apparel.
  • Maintained store cleanliness and organized merchandise displays.
  • Handled customer inquiries and resolved issues promptly and professionally.

Education

Bachelor of Arts - Psychology

York University
Toronto
04-2026

High School Diploma -

Senator O'connor College School
Toronto, ON
06-2021

Skills

  • Customer service
  • Cash management
  • Team collaboration
  • Problem resolution
  • Effective communication
  • Customer complaint resolution
  • Critical thinking

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Customer Service Cashier

Arz Fine Foods
06.2021 - Current

Retail Sales Worker

Sportcheck
09.2019 - 03.2020

Bachelor of Arts - Psychology

York University

High School Diploma -

Senator O'connor College School

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Jenefar Danhach