Jenefar Danhach
Toronto,ON
Summary
Dedicated customer service professional with a strong focus on cash management and problem resolution. Committed to enhancing customer satisfaction and supporting efficient store operations.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Arz Fine Foods
Toronto, ON
06.2021 - Current
- Processed customer transactions efficiently at the point of sale.
- Handled cash, credit, and digital payments accurately during transactions.
- Collaborated with team members to ensure smooth store operations.
- Resolved customer complaints with professionalism and empathy.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Conducted managerial duties when required, such as placing product orders, completing scheduling and hours, and maintaining department satisfaction.
- Greeted customers and provided friendly customer service.
Retail Sales Worker
Sportcheck
Toronto, ON
09.2019 - 03.2020
- Assisted customers in selecting sports equipment and apparel.
- Maintained store cleanliness and organized merchandise displays.
- Handled customer inquiries and resolved issues promptly and professionally.
Education
Bachelor of Arts - Psychology
York University
Toronto04-2026
High School Diploma -
Senator O'connor College School
Toronto, ON06-2021
Skills
- Customer service
- Cash management
- Team collaboration
- Problem resolution
- Effective communication
- Customer complaint resolution
- Critical thinking
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
References
References available upon request.
Timeline
Customer Service Cashier
Arz Fine Foods
06.2021 - Current
Retail Sales Worker
Sportcheck
09.2019 - 03.2020
Bachelor of Arts - Psychology
York University
High School Diploma -
Senator O'connor College School
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