Jeneen Rathwell
Smithers,BC
Overview
28
28
years of professional experience
Work History
Operations Manager
Ultralogix
Smithers, BC
10.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed operations to achieve timely and accurate delivery of services.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and implemented strategies to maximize customer satisfaction.
Urgent Covid Data Intake Team
Northern Health
Smithers
01.2021 - 01.2023
- Collaborated with team members on data validation, derived key insights, coordinated and prioritized tasks and communicated updates.
Administrative Secretary IV
Northern Health Authority, Bulkley Lodge
01.2011 - 01.2021
- Conducted research to assist with routine tasks and special projects.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Administrative Support II
Northern Health Authority, Home and Community Care
10.2005 - 10.2011
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance.
Radiology Clerk, Part time and Casual
Northern Health, BVDH
01.2015 - 01.2021
Administrative Support II
Northern Health Authority, Home and Community Care
10.2005 - 01.2011
Administrative Support III
Northern Health Authority, Public Health
01.2005 - 01.2009
Medical Receptionist
Dr. Michael Feist (Podiatrist)
08.2002 - 01.2008
Human Resources Support
Northern Health Authority, Pauline Hebert
06.2004 - 10.2005
Human Resources Temporary Assistant
Northern Health Authority, Helen Turan
09.2003 - 10.2003
Administrative Secretary BVDH
Northern Health Authority, Deb Polding
01.1996 - 01.2002
Education
Spanish
North Coast Distance Education
Terrace, BC2024
Social Media Marketing
North Coast Distance Education
Terrace, BC2023
Indigenous Cultural Competency Training PHSA -
Indigenous Cultural Competency PHSA
Smithers, BC01.2012
Occupational First Aid Level 3 -
Northwest Community College
02.2003
Medical Terminology -
Northwest Community College
06.1998
Skills
Data
Languages
English
Native or Bilingual
French
Limited Working
Bee Keeping
Beekeeper
Timeline
Operations Manager
Ultralogix
10.2022 - Current
Urgent Covid Data Intake Team
Northern Health
01.2021 - 01.2023
Radiology Clerk, Part time and Casual
Northern Health, BVDH
01.2015 - 01.2021
Administrative Secretary IV
Northern Health Authority, Bulkley Lodge
01.2011 - 01.2021
Administrative Support II
Northern Health Authority, Home and Community Care
10.2005 - 10.2011
Administrative Support II
Northern Health Authority, Home and Community Care
10.2005 - 01.2011
Administrative Support III
Northern Health Authority, Public Health
01.2005 - 01.2009
Human Resources Support
Northern Health Authority, Pauline Hebert
06.2004 - 10.2005
Human Resources Temporary Assistant
Northern Health Authority, Helen Turan
09.2003 - 10.2003
Medical Receptionist
Dr. Michael Feist (Podiatrist)
08.2002 - 01.2008
Administrative Secretary BVDH
Northern Health Authority, Deb Polding
01.1996 - 01.2002
Spanish
North Coast Distance Education
Social Media Marketing
North Coast Distance Education
Indigenous Cultural Competency Training PHSA -
Indigenous Cultural Competency PHSA
Occupational First Aid Level 3 -
Northwest Community College
Medical Terminology -
Northwest Community College