Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jenee Kiamos

Mississauga,ON

Summary

I am an experienced management processional and have excelled in every field of retail I have been in charge of. I have maintained a respectful position with my knowledge. I like high energy environments to work in. I pay great attention to detail and are very organized. I have strong leadership and customer service skills and with my competitive spirit and high energy I can orchestrate the stores operations and goals to engender recurring business.

Overview

17
17
years of professional experience

Work History

Grocery Department Head, Dairy Manager

Metro Inc
03.2015 - Current
  • Orders and distros, ad set ups and promos
  • Organize stock and merchandise all groceries coming in from Direct vendors and Distribution
  • Provide exceptional customer service, employing excellent communication skills to maximize the level of customer satisfaction and retention
  • Rotation of product
  • Assist in store displays as well flipping, merchandising, prepping and completing display ends and bunkers for weekly upcoming flyer releases
  • Working directly with vendors to generate orders in Frozen, grocery, Organics as well making orders for health and beauty
  • Overseeing direct orders weekly to make adjustment as needed according to stock and up coming specials
  • Over see all of frozen department set up for all specials a well as all orders
  • Abide and follow through with all company policies and procedures
  • Flexibility to work a variety of hours including days, evening and weekends
  • Providing exceptional shopping experience for customers from greeting to service

Merchandise Presentation Supervisor

Banana Republic
09.2010 - 11.2014
  • Executing day to day action plans for efficient store operations
  • All merchandise handling and replenishment and all aspects of visual presentation within the store
  • Served as LOD to provide sales floor and store operations supervision as required
  • Filling in for cash when needed
  • Great leadership and customer service skills
  • Supports and ensure execution of all shipment, as well as placement on the floor
  • Trains and coaches non-sell team to meet productivity standards
  • Provide in the moment coaching on sales floor to staff to reward good behavior and to redirect when needed
  • Oversees and executes markdowns
  • Implements and complies with visual presentation book standards, adjusting visual presentation when needed to
  • As well as when substitutions need to be made
  • All LOD operations including openings, closings, setting daily goals, budgets and breaks etc
  • For employees for the day
  • Million plus store

Department Manager

Loblaws, JOE KIDS
09.2005 - 09.2010
  • Launch of new department and clothing line including fixture set up
  • Employee scheduling, filing all shortages/overages
  • Responsible for all receiving, shipping and inventory maintenance
  • Training, developing, coaching and motivating associates as well as training in merchandising and displaying
  • Setting and adjusting inventory, also involved in full inventory of department
  • Making sure all planograms and directive are followed through before deadlines
  • Responsible for executing all signage throughout department and store
  • Merchandising weekly to refresh department
  • Projecting sales for department, and making sure to meet goals
  • Tracking daily sales as well making sure all company policies and procedures are followed through
  • Getting all administrative duties to head office
  • Staff meetings before shift to clearly identify sales and duties expected
  • Making sure staff has full product knowledge of product that is sent out by JM&A
  • LOD for closings
  • Supervising 27 employees, using strong people management skills to foster a positive work environment
  • 200,000 weekly sales
  • Million plus store

Education

Diploma - Merchandising

Georgian College

Skills

  • Leadership
  • Merchandising
  • Time management
  • Communication
  • Budgeting
  • Customer service
  • Drive Sales
  • Problem solving
  • Listening skills
  • Administration skills
  • Motivation
  • Staff Management

Accomplishments

  • Supervised team of 27 staff members.
  • number two company wide across canada per square footage
  • In charge of putting whole department together since it was changed over from kidds clothes to Joe fresh
  • in charge of all merchandising aspects and planograms
  • In charge of all budgets projections and scheduling
  • Second in Canada wide in sales to Sq footage
  • Beat monthly, yearly sales continuously while there
  • always achieved quarterly bonus
  • Documented and resolved issues which led to results.

Timeline

Grocery Department Head, Dairy Manager

Metro Inc
03.2015 - Current

Merchandise Presentation Supervisor

Banana Republic
09.2010 - 11.2014

Department Manager

Loblaws, JOE KIDS
09.2005 - 09.2010

Diploma - Merchandising

Georgian College

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Jenee Kiamos