Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Jenediah Mitchell

Chipman,New Brunswick

Summary

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.


Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.

Overview

20
20
years of professional experience

Work History

Machine Operator

A&A Thinning
06.2011 - Current
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Ensured accurate documentation of production data for analysis and continuous improvement efforts.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Call Center Manager

Virtual Agent Services
03.2004 - 02.2010
  • Improved customer satisfaction ratings by implementing effective call center strategies and employee training programs.
  • Streamlined call center operations for increased efficiency through optimizing scheduling, staffing, and performance tracking processes.
  • Reduced average handling time with the development of comprehensive agent scripts and troubleshooting guides.
  • Increased sales conversion rates by implementing targeted cross-selling and upselling techniques for agents to utilize during calls.
  • Implemented quality assurance measures to monitor agent performance, ensuring adherence to company policies and procedures.

Education

High School Diploma -

Oromocto High School
Oromocto, NB
06.1998

Skills

  • Equipment Inspection
  • Regulatory Compliance
  • Specification Compliance
  • Materials Management
  • Equipment Operation
  • Quality Assurance
  • Preventive Maintenance

Languages

English
Native or Bilingual

Affiliations

  • I enjoy helping coach my sons softball team in the summer. I also enjoy finding and flipping rare video games for a quick profit.

References

References available upon request.

Timeline

Machine Operator

A&A Thinning
06.2011 - Current

Call Center Manager

Virtual Agent Services
03.2004 - 02.2010

High School Diploma -

Oromocto High School
Jenediah Mitchell