Jency Glady

Dedicated cashier assistant brings a customer-first attitude to helping clients safely shop, buy and transport items to vehicles. Experience cleaning and sanitizing work environments, carts, and baskets to promote customer health and well-being. Offers an energetic approach to assisting customers and fellow employees. Seeking a full-time cashier position where I can utilize my experience with POS systems, knowledge of PLU codes and strong customer service skills to increase customer loyalty.

• Particular focus on keeping shopping area, cashier stations, carts and baskets sanitized for each use.
• Dedicated approach to helping resolve customer inquiries and support product location, purchase and transport.
• Detailed understanding of practices to keep store smoothly operating.

Computer Knowledge

• Reviewed and resolved differences between accounting information and cash drawer using Excel.
• Arranged electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
• Prepared and submitted end-of-shift reports using Odoo software.

Cash Management

• Daily processed 75+ POS transactions, including checks, cash, debit and credit purchases and refunds.
• Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches.
• Reconciled cash drawer at the start and end of each shift, accounting for any errors and resolving discrepancies to maintain accuracy

Communication

• Actively applied knowledge to help new team members understand how to operate registers, merchandise stock, meet customer needs, maximize group performance and maintain high satisfaction with shoppers.
• Helped over 100+ shoppers every day by processing payments, monitoring reward accounts and resolving service concerns.
• Educated customers on promotions to enhance sales.