Jency Chhaiya
Employee - Student - Volunteer
Edmonton,AB
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Volunteer
Blood Services
05.2024 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
Volunteer
BGCBigs
08.2024 - Current
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
Server
Chop Steakhouse & Bar
06.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Sales Brand Ambassador
American Eagle
05.2022 - Current
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Communicated product value, quality and style to educate and entice potential customers especially with the use of personal testimony
- Fostered a positive team environment that encouraged collaboration
Volunteer
University Of Alberta Hospital
12.2022 - 12.2023
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Collaborated with nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Maintained clean, neat, and operational facilities to serve program needs.
Server
Brewsters Brewing Company
05.2023 - 10.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Cultivated warm relationships with regular customers.
- Explained daily specials and seasonal beer promotions to exceed daily sales goals.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Expo
Brewsters Brewing Company
07.2022 - 07.2023
- Maintained adequate levels of condiments and well-stocked stations to keep service flowing smoothly.
- Advanced in timely food delivery and guest requests.
- Maintained an excellent score when it came to packing skip the dishes orders
- Cooperated and assisted servers in times of rush
Mcdonald's Crew Member
Clarisse Kovacs
06.2021 - 07.2022
- Took orders and collected payments in a fast-paced manner in which accuracy was consistently achieved.
- Provided excellent customer service by greeting customers and meeting quality expectations wanted by restaurant manager
- Met daily expectations that included finishing every order in less than two minutes and maintaining cleanliness simultaneously
- Restocked workstations with supplies decrease customer waiting during busy periods as well as increasing employee efficiency.
Education
Bachelor of Science -
University of Alberta
Edmonton, AB 09.2022 - Current
High School Diploma -
Harry Ainlay School
Edmonton, AB 09.2019 - 06.2022
Skills
Strong work ethic
Team collaboration
Task prioritization
Problem-solving
Time management
Multitasking and organization
Accomplishments
- ProServ Certification
- Achieved a score of 95 out of 100 in an Employer Evaluation done by store manager
- Achieving Employee of the Month after 5 months of working
- Involved in decision making with the University of Alberta Senate and General Faculties Council
Timeline
Volunteer
BGCBigs
08.2024 - Current
Server
Chop Steakhouse & Bar
06.2024 - Current
Volunteer
Blood Services
05.2024 - Current
Server
Brewsters Brewing Company
05.2023 - 10.2023
Volunteer
University Of Alberta Hospital
12.2022 - 12.2023
Bachelor of Science -
University of Alberta
09.2022 - Current
Expo
Brewsters Brewing Company
07.2022 - 07.2023
Sales Brand Ambassador
American Eagle
05.2022 - Current
Mcdonald's Crew Member
Clarisse Kovacs
06.2021 - 07.2022
High School Diploma -
Harry Ainlay School
09.2019 - 06.2022
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