Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jenaya Mott

Port McNeill,BC

Summary

Dedicated and detail-oriented professional with extensive experience in housekeeping at Haida Way Motor Inn and The Black Bear Resort Hotel. Proven ability to enhance guest satisfaction through meticulous cleaning and strong collaboration with team members. Adaptable and hardworking, committed to maintaining high sanitation standards and fostering a welcoming environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Housekeeper

Haida Way Motor In
06.2016 - 10.2016
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Housekeeper

The Black Bear Resort Hotel
04.2021 - 08.2021
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Adhered to professional house cleaning checklist.

Educational Assistant

School District 85
07.2023 - Current
  • Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
  • Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
  • Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
  • Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.

Education

Certificate - Human Services

North Island College
Port Hardy
06.2023

Skills

  • Detail- oriented
  • Collaborative
  • Hardworking
  • Responsible
  • Customer service experience
  • Adaptable

Languages

English

Certification

First Aid Certification

Serving It Right Certification

Responsible Adult Certification

Timeline

Educational Assistant

School District 85
07.2023 - Current

Housekeeper

The Black Bear Resort Hotel
04.2021 - 08.2021

Housekeeper

Haida Way Motor In
06.2016 - 10.2016

Certificate - Human Services

North Island College

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Jenaya Mott