Summary
Overview
Work History
Education
Skills
Timeline
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Jenay Hernandez

Sanger

Summary

Developed strong organizational and time management skills in fast-paced warehouse environment, consistently meeting and exceeding productivity goals. Experienced in inventory management and efficient handling of goods, ensuring accuracy and timeliness. Seeking to transition into new field, leveraging transferable skills to drive success in different setting. Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

Warehouse Order Picker

Amazon
09.2024 - 03.2025
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
  • Minimized order errors with thorough double-checking procedures, resulting in increased customer satisfaction rates.
  • Contributed to warehouse cleanliness by regularly disposing of waste materials and maintaining orderly workstations.
  • Reduced material handling time by using pallet jacks, forklifts, and other equipment in accordance with safety regulations.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Asset Protection Customer Host

Walmart
05.2023 - 11.2023
  • Conducted routine equipment checks on security devices such as cameras, alarms, radios, ensuring optimal functionality at all times.
  • Enhanced store security by conducting regular surveillance and monitoring CCTV cameras.
  • Worked closely with management to develop innovative solutions for reducing losses due to theft or damage within the store premises.
  • Assisted in the apprehension of shoplifters by maintaining a strong presence on the sales floor and collaborating with law enforcement when necessary.
  • Assisted in the implementation of store-wide security initiatives, helping to create a more secure shopping experience for both customers and employees.
  • Conducted bag checks at entrances and exits to prevent theft and maintain a secure shopping environment.
  • Improved customer safety by promptly addressing potential hazards and ensuring proper signage was in place.
  • Increased overall store safety by swiftly responding to emergency situations like medical incidents or altercations between customers.
  • Maintained an orderly entrance area, ensuring smooth flow of customer traffic while adhering to company guidelines regarding bag checks and receipt validation.
  • Supported loss prevention efforts by identifying trends in theft and reporting findings to management for further action.
  • Provided exceptional customer service, assisting shoppers with questions, concerns, and locating merchandise.
  • Utilized strong interpersonal skills to de-escalate tense situations between customers and staff, maintaining a safe and welcoming environment for all.
  • Contributed to a positive store atmosphere by greeting customers warmly upon entry and exit.

Cherry Picker Operator

Amazon
02.2023 - 06.2023
  • Utilized strong communication skills to coordinate tasks with supervisors, ensuring alignment with project goals and timelines.
  • Operated multiple types of cherry picker equipment in utility maintenance environments with zero safety incidents.
  • Applied use of vehicle stabilizers preventing possible vehicle tipping upon extension of boom.
  • Ensured timely completion of projects by effectively managing cherry picker resources and prioritizing assignments.
  • Contributed to overall project success by providing accurate inventory management through precise material handling using cherry pickers.
  • Maintained compliance with OSHA regulations through adherence to established safety guidelines while operating cherry pickers.
  • Improved workplace safety by conducting routine equipment inspections and maintenance checks on cherry pickers.

Education

Nursing

Fresno City College
Fresno, CA
11-2026

Skills

  • Warehouse safety
  • Order picking and processing
  • Heavy lifting
  • Shipment preparation
  • Loading and unloading
  • Pallet jack operation
  • Pallet arrangement
  • RF scanning devices
  • Time management
  • Quality control
  • Inventory management
  • Shipping and receiving
  • Team collaboration

Timeline

Warehouse Order Picker

Amazon
09.2024 - 03.2025

Asset Protection Customer Host

Walmart
05.2023 - 11.2023

Cherry Picker Operator

Amazon
02.2023 - 06.2023

Nursing

Fresno City College

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Jenay Hernandez