Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Languages
Timeline
Generic

Jenalyn Ortega

Vancouver

Summary

Recent graduate with foundational knowledge in phlebotomy and hands-on experience gained through academic workshops. Successfully passed the OSCE competency and obtained the CPT credential. Proficient in phlebotomy procedures, venipuncture, and order of draw. Demonstrates exceptional teamwork, problem-solving, and time-management skills. Eager to embark on a career and make significant contributions with unwavering commitment and drive. Health care assistant with over 11 years of experience supporting nursing staff in delivering exceptional patient care. Adheres to healthcare guidelines, policies, and standards while effectively reporting patient information and observations to guide nursing care. Maintains a safe and clean environment by implementing approved infection control practices.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Patient Care Assistant

Vancouver Coastal Health
10.2021 - Current
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.

Perioperative Assistant

Vancouver Coastal Health
06.2022 - 12.2022

Prepares tools and set up equipment for operating rooms prior to surgeries.

● Set ups OR tables and attachments depending on surgical slates and

emergency surgeries delegated.

● Assists OR nurses, anesthesiologist and surgeons on positioning patients

prior to surgeries, in between and post surgical procedures.

● Performs transfers post-op patients from OR rooms to recovery units includes

(PACU ,ICU (intensive care unit or CSICU (cardiac surgery intensive care

unit

Health Care Assistant

Jewish General Hospital
03.2018 - 09.2021
  • .Assisted Nurses into patient care: Intensive Care Unit (ICU), Emergency, Medicine and Surgical Floors Unit.
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Supported nursing staff with care of incontinent patients and promotion of continence care.
  • Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.


Residential Care Assistant

Sunrise Senior Living
08.2013 - 04.2018
  • Assist elderly residents with Activities of Daily Living includes maintaining personal hygiene by offering support during bathing, grooming, dressing, and toileting routines.
  • Provide high standard of care for elderly residents with Alzheimer’s and other Dementia and related cognitive deficits.
  • Managed challenging behaviors exhibited by some residents with patience and understanding, implementing de-escalation techniques when necessary.
  • Participated in therapeutic treatment teams, working to help residents reach individual wellness goals.

Education

Phlebotomy

Futures Canadian College
Mississauga, Ontario
06-2024

Nursing

John Abbott College
Sainte-Anne-de-Bellevue,Quebec, Canada
08-2018

Diploma - Assistance, Healthcare Facilities

PACC Adult Career Centre
Montreal, Quebec
03.2018

Diploma - Occupational Therapy Aide

International Career School of Canada
Montreal, Quebec
07.2014

Diploma-Associate Degree - Computer Technology

Interface Computer College
Philippines
04.2002

Skills

  • Continuous learning mindset
  • Patient Care Quality
  • Attention to Detail
  • Order of draw mastery
  • Venipuncture expertise
  • Proper labeling techniques
  • Quality control
  • Multitasking and Prioritization
  • Empathy and Compassionate
  • Intercultural Competence

Accomplishments

Certified Phlebotomy Technician Designation, CPT (CPTG)


Certification

  • Certified Phlebotomy Technician, CPT (CPTG); 20000470 15 April 2025
  • Certificate of Achievement- Eldercare: Dementia Care - Intermediate Professionals, August 2008
  • BLS (Basic Life Support): CPR &AED: HSF ID: 1539064 Heart & Stroke, 2021

Affiliations

  • Canadian Phlebotomy Technicians Group Inc.

Languages

English
French

Timeline

Perioperative Assistant

Vancouver Coastal Health
06.2022 - 12.2022

Patient Care Assistant

Vancouver Coastal Health
10.2021 - Current

Health Care Assistant

Jewish General Hospital
03.2018 - 09.2021

Residential Care Assistant

Sunrise Senior Living
08.2013 - 04.2018

Phlebotomy

Futures Canadian College

Nursing

John Abbott College

Diploma - Assistance, Healthcare Facilities

PACC Adult Career Centre

Diploma - Occupational Therapy Aide

International Career School of Canada

Diploma-Associate Degree - Computer Technology

Interface Computer College
Jenalyn Ortega