Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenae Phillips

Long Beach

Summary

Driven and compassionate healthcare professional with over 10 years of hands-on

experience in a fast paced residential environment. I am very accountable and

responsible with a strong focus on quality patient care and wellness.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Driver

Access (global paratransit)
Los Angeles
12.2024 - 04.2026
  • Transported passengers safely to their destinations within designated routes.
  • Assisted individuals with mobility challenges during boarding and disembarking.
  • Conducted vehicle inspections to ensure safety and operational readiness.
  • Maintained cleanliness and organization of the vehicle interior and exterior.
  • Communicated effectively with dispatch regarding route changes and passenger needs.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Adhered to company policies and procedures related to safety and security standards.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Utilized GPS and maps for efficient route planning.

Director/DSP

Environmental Enrichment (SLS)
Los Angeles
04.2023 - 11.2024

• 24 Hour Support. Judicial, Parenting, Housing Support. Self Advocacy Training,

Social Skills, Medical /Mental Health Monitoring, Community Events, Safety

Skills, Personal Health & Hygiene, Medication Administration And

Management, Mobility Training, Organization & Cleaning, Health, Nutrition &

Meal Prep, Money Management, Community-Based Services & Home Safety,

Safety Social Integration Skills, Job Asst/Department Of Rehab, Social

Security, DCFS Support.

• Support and Promote The Consumers Functioning In The Areas Of Self-Care,Living Skills, Physical Coordination, Mobility, Behavioral Self-Control, Choice

Making, Community Integration, Accessing Community Resources And

Participating In Leisure Time Activities.

• Documenting Clients Behaviors and Assisted With Treatment

Modalities

• Protecting Clients From Harm Through Vigilant Care And

Home Training

• Maintain Consumer Files Making Sure They Identify With Agencies And

Service Providers, Including, But Not Limited T o, Representatives From

Regional Center, Community Care License And Residential Homes And Day

Programs When Needed.

• Maintain Ongoing Resident ID Notes, Prepare And Submit Quarterly Progress

Reports In Accordance With Section 56026 Chapter 3, Sub Chapter 4 And Title

17 Participate In ID T eam Meetings

• Oversee Activities Directly Related T o Providing Services

• Manage Staff And Prepare Work Schedule.

Administrator Assistant /DSP

Gordon’s Grace (ARF)
Los Angeles
12.2018 - 03.2023

Provide In Home Patient Care For Level 4G Clients

• Support And Promote The Consumers Functioning In The Areas Of Self-Care,

Living Skills, Physical Coordination, Mobility, Behavioral Self-Control, Choice

Making, Community Integration, Accessing Community Resources And

Participating In Leisure Time Activities.

• Supervision That Are Required By The Consumers IPP

• Accompany Patients To Doctor’s Appointment And Completing The

Necessary Documentation

• Documenting Patients Behaviors And Assisted With Treatment Modalities

•Protecting Patients From Harm Through Vigilant Care And Home Training

•Reading Residents Physician Chart And Administering Medication

Accordingly

DSP/House Manager Aide

St Grace Manor (ICF/DDN)
Upland
11.2017 - 12.2018

• Provide In Home Patient Care For Level 4G Clients

• Support And Promote The Consumers Functioning In The Areas Of Self-Care, Living Skills, Physical Coordination, Mobility, Behavioral Self-Control, Choice Making, Community Integration, Accessing Community Resources And Participating In Leisure Time Activities.

• Supervision That Are Required By The Consumers IPP

• Accompany Patients To Doctor’s Appointment And Completing TheNecessary Documentation

• Documenting Patients Behaviors And Assisted With Treatment Modalities

•Protecting Patients From Harm Through Vigilant Care And Home Training

•Reading Residents Physician Chart And Administering Medication Accordingly

•Provide Service In Accordance With Title 17 And Title 22, Regional Center Contracts

Facility Program Design And Individual Program Plans For Level 4 Community

Care Facility For Developmental Delayed, G-Tube, Autistic, Down Syndrome And Bedridden Adults

• Maintain Records Of The Program Residents And Funds Held By The Facility

• Maintain An Accurate And Up T o Date Audit File On Each Employee

• Maintain Accurate And Up-T o-Date Client’s Records

• Develop, Implement And Maintain A Written Facility For Staff Training

• Maintain Consumer Files Making Sure They Identify With Agencies And Service Providers,

Including, But Not Limited T o, Representatives From Regional Center, Community

Care License And Residential Homes And Day Programs When Needed.

•Maintain Ongoing Resident Id Notes, Prepare And Submit Quarterly Progress

Reports In Accordance With Section 56026 Chapter 3, Sub Chapter 4 And Title 17

Participate In Id T eam Meetings

• Oversee Activities Directly Related T o Providing Services

• Manage Staff And Prepare Work Schedule.

DSP (Volunteer)

Helen- Anne Residential Facility
Los Angeles
04.2016 - 11.2017

• Provide In Home Patient Care For Level 4I Clients

• Support And Promote The Consumers Functioning In The Areas Of Self-Care,

Living Skills, Physical Coordination, Mobility, Behavioral Self-Control, Choice

Making, Community Integration, Accessing Community Resources And

Participating In Leisure Time Activities.

• Supervision That Are Required By The Consumers IPP

• Accompany Patients T o Doctor’s Appointment And Completing The

Necessary Documentation

• Documenting Patients Behaviors And Assisted With Treatment Modalities

•Protecting Patients From Harm Through Vigilant Care And Home Training

•Reading Residents Physician Chart And Administering Medication

Accordingly

Education

Westchester High School (diploma)
Westchester , Ca

Skills

  • Route planning
  • Safety compliance
  • Passenger assistance

Staffing Management Ability, Training and Development

Client Orientated

Certification

  • Direct Support Professional Certificate 1• Medication educational training• Management of aggressive behavior• American Red Cross CPR & CPI & HCP• Trauma Informed Care

Timeline

Driver

Access (global paratransit)
12.2024 - 04.2026

Director/DSP

Environmental Enrichment (SLS)
04.2023 - 11.2024

Administrator Assistant /DSP

Gordon’s Grace (ARF)
12.2018 - 03.2023

DSP/House Manager Aide

St Grace Manor (ICF/DDN)
11.2017 - 12.2018

DSP (Volunteer)

Helen- Anne Residential Facility
04.2016 - 11.2017

Westchester High School (diploma)
Jenae Phillips