Jena Thompson
Whitecourt,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a administration position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Field Administrator
Secure Energy
07.2021 - Current
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained personnel records and updated internal databases to support document management.
- Generated reports to suggest corrective actions and process improvements.
- Communicate with clients in-person and via phone and email, maintaining positive relationships and high client satisfaction
- Data Entry
Field Administrator
Tervita Corporation
04.2018 - 07.2021
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained personnel records and updated internal databases to support document management.
- Entered and maintained departmental records in company database.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Communicate with clients in-person and via phone and email, maintaining positive relationships and high client satisfaction
- Took care and maintained multiple facilities as a single Adminstrator
Front Desk Receptionist
Best Western
07.2016 - 03.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Education
High School Diploma -
Fox Creek School
Fox Creek06.2011
Skills
- Data Analysis
- Organizational Skills
- Problem Solving
- Customer Service
- Software Knowledge
- Personable and Approachable
Certification
-First Aid
-H2S
-TDG
-WHMIS
Timeline
Field Administrator
Secure Energy
07.2021 - Current
Field Administrator
Tervita Corporation
04.2018 - 07.2021
Front Desk Receptionist
Best Western
07.2016 - 03.2017
High School Diploma -
Fox Creek School
-First Aid
-H2S
-TDG
-WHMIS
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