Jena Hollister
Redwood City
Summary
Recent Communications & Media Studies graduate with experience in executive support, sales, and media storytelling. Bright and organized, bringing exceptional organizational skills and positive, can-do attitude to every task and fast paced environment. Familiar with scheduling and time management, along with proficiency in office software and communication tools. Known for excellent teamwork and adaptability, ensuring seamless operations and ensuing smooth operations.
Overview
4
4
years of professional experience
Work History
Personal Assistant
Private Employer (Children’s Book Author)
05.2025 - 09.2025
- Coordinated schedules, correspondence, and travel for a high-profile individual.
- Assisted with adapting a children’s book into a screenplay by suggesting storyline improvements, enhancing details, and ensuring continuity.
- Handled confidential information with discretion and professionalism.
- Balanced multiple priorities in a fast-paced, high-expectation environment.
- Managed author's calendar, scheduling appointments and coordinating events efficiently.
- Organized travel arrangements, ensuring smooth logistics for book tours and signings.
- Developed filing systems for scripts, contracts, ECT.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Monitored and reported any changes in clients' physical and mental health.
Newspaper Editor
Sonoma State University
08.2024 - 05.2025
- Edited and proofread articles for clarity, accuracy, and adherence to AP style.
- Collaborated with reporters to develop story ideas and refine angles for compelling narratives.
- Managed editorial calendar to prioritize deadlines and ensure timely publication of content.
- Oversaw layout design and visual elements to enhance reader engagement and aesthetic appeal.
- Implemented feedback mechanisms to improve article quality and reader satisfaction consistently.
Sales Associate
Orangetheory Fitness
10.2022 - 05.2025
- Consistently surpassed monthly sales goals through client engagement and consultative selling.
- Cultivated long-term client relationships, driving membership growth and retention.
- Trained and mentored new hires in customer service and sales systems.
- Assisted members with fitness equipment setup and usage, ensuring safe and effective workouts.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workout areas to enhance member experience.
- Supported sales initiatives by promoting membership packages during consultations with potential clients.
- Engaged in team meetings to share feedback on member needs and improve service offerings.
- Provided positive first impressions to welcome existing, new, and potential customers.
Crew Member
Dunkin’ Donuts
06.2022 - 08.2022
- Delivered efficient, friendly service while managing high-volume orders.
- Operated POS systems, handled transactions, and prepared food/beverages.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing efficiency.
- Trained new crew members on operational procedures and customer service best practices.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Adapted to multiple roles daily, ensuring smooth operations front- and back-of-house.
Cafeteria Assistant
Sonoma State University Culinary Services
02.2022 - 05.2022
- Supported dining hall operations including meal prep and service.
- Maintained a clean, organized environment for students and staff.
- Collaborated with team members to manage large meal rushes.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
- Restocked condiments, beverages, and utensils per expected use levels.
Education
Bachelor’s Degree - Communication and Media Studies
Sonoma State University
Rohnert Park, CA05-2025
Skills
- Administrative: Calendar management, scheduling, travel booking, client communication
- Sales & Customer Service: Relationship building, consultative sales, POS systems, retention strategies
- Media PR & Writing: Interviewing, editing, content creation, social media
- Tools: Microsoft Office Suite, Google Workspace, Canva, Social Media Platforms
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Strong communication skills
- Attention to detail
- Administrative support
Timeline
Personal Assistant
Private Employer (Children’s Book Author)
05.2025 - 09.2025
Newspaper Editor
Sonoma State University
08.2024 - 05.2025
Sales Associate
Orangetheory Fitness
10.2022 - 05.2025
Crew Member
Dunkin’ Donuts
06.2022 - 08.2022
Cafeteria Assistant
Sonoma State University Culinary Services
02.2022 - 05.2022
Bachelor’s Degree - Communication and Media Studies
Sonoma State University
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