Summary
Overview
Work History
Education
Skills
Timeline
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Jen Smutnicki

Summary

Proven leader in design and customer engagement, Skilled in client consultations and design specifications,

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Extensive knowledge in building floral installs for large events/sets.

Over 15 years of experience building and designing visual displays for boutique shops and large corporations.


Overview

13
13
years of professional experience

Work History

Floral Manager

A&D/Crown Flora
08.2016 - Current
  • Trained employees on customer order taking and basic floral arranging.
  • Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
  • Managed staff scheduling, balancing employee availability with store needs while minimizing overtime costs.
  • Maintained a well-organized work area, ensuring efficient workflow and timely completion of tasks.
  • Collaborated with event planners to execute large-scale floral installations for weddings, corporate events, fundraisers, and sets.
  • Established strong relationships with clients, leading to repeat business and referrals for new customers.
  • Maintained a safe working environment by consistently implementing safety protocols during installations.

Interior Designer

Williams Craig Design
08.2023 - 01.2024
  • Designed material boards for review and presentation.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
  • Collaborated with architects and contractors to ensure seamless integration of design elements.

Interior Design Assistant

LIVE By Design
06.2016 - 04.2018
  • Ordered samples from vendors to handle presentation creation activities.
  • Contributed to increased project efficiency by maintaining organized files and documentation for all design projects.
  • Developed strong relationships with industry professionals such as contractors, vendors, and manufacturers to better serve client needs.
  • Conducted site visits to oversee the progress of installations, addressing any concerns or issues promptly.
  • Assisted lead designer in creating visually appealing spaces for residential and commercial clients.
  • Streamlined communication between clients and design team through effective coordination of meetings and followups.

Boutique Sales Associate

Love The Design
06.2014 - 07.2016
  • Increased boutique sales by providing excellent customer service and product knowledge.
  • Supported visual merchandising efforts by executing creative window displays that captured customer interest while showcasing current product lines effectively.
  • Maintained an organized sales floor to facilitate smooth customer experience and efficient operations.
  • Developed a loyal clientele base by offering tailored styling recommendations based on individual preferences.

Sales Manager

Goodlife Health Clubs
03.2011 - 01.2014
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.

Education

GED -

Niagara College
Welland, ON

Skills

Creative Vision

Goal Setting

Task Delegation

Merchandise Display

Design Specifications

Attention to detail

Furniture Design

Visual Design

Timeline

Interior Designer

Williams Craig Design
08.2023 - 01.2024

Floral Manager

A&D/Crown Flora
08.2016 - Current

Interior Design Assistant

LIVE By Design
06.2016 - 04.2018

Boutique Sales Associate

Love The Design
06.2014 - 07.2016

Sales Manager

Goodlife Health Clubs
03.2011 - 01.2014

GED -

Niagara College

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Jen Smutnicki