Summary
Overview
Work History
Education
Skills
Strengths
committees & Roles
Certification
References
Timeline
Generic

Jen McGuire

Wellesley,ON

Summary

Energetic Supervisor with over 9 years experience in the non-profit housing sector. Proficient in leading team members through a person centered approach. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Passionate about community, housing and equity. Knowledgeable in building maintenance systems, property management operations, the non-profit sector and relevant legislation.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Supportive Housing Supervisor

House Of Friendship
11.2023 - Current
  • Mentor 10 staff members in their career development, sharing knowledge from years of experience.
  • Enhancing communication within team members by holding regular meetings and encouraging open dialogue.
  • Maintain compliance with company policies and objectives and communication strategies.
  • Participate in team projects, working collaboratively and effectively.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrate a high level of initiative and creativity while tackling difficult tasks.

Housing Support Worker - Relief

House Of Friendship
02.2022 - 11.2023
  • Provided tenants coaching, mentoring and consultation to stabilize housing and promote personal growth.
  • Refer, connect and liaise with community supports.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Life Skills and Community Worker

House Of Friendship
01.2021 - 02.2022
  • Planned, organized and executed community events for up to 75 people while promoting inclusion for diverse population with complex needs.
  • Provided tenants coaching, mentoring and consultation to stabilize housing and promote personal growth.
  • Liaised with community supports, volunteers, donors and technicians.
  • Interviewed, onboarded and managed volunteers.
  • Coached and mentored tenant council members.
  • Responded to crisis safely and effectively

Housing Support Worker

House Of Friendship
04.2016 - 01.2021
  • Maintained caseload of 14 tenants.
  • Responsible for individualized housing stability and helping tenants move through the stages of change.
  • Referred, connected and liaised with community supports.
  • Maintained records and confidentiality in accordance with PHIPA.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Responded to crisis safely and effectively.

Shelter Support Worker - Relief

House Of Friendship
12.2014 - 12.2017
  • Performed intake/discharge paperwork for individuals accessing shelter.
  • Interacted with participants.
  • Completed administrative duties.
  • Maintained safe work environment.

Education

Bachelor of Arts - Sociology

University of Waterloo
Waterloo, ON
12.2014

Skills

  • Strategic Thinking
  • Accountable
  • Integral
  • Innovative
  • Analytical Thinking
  • Teamwork and Collaboration

Strengths

According to Gallup StrengthsFinder

1. Positivity

2. Communication

3. WOO (Winning Others Over)

4. Ideation

5. Individualization 

committees & Roles

  • Justice, Equity, Diversity and Inclusion Working Group

     3/22 - 9/23

  • Health and Safety Representative

     1/21 - 2/22

  • Pest Control Oversight

     6/18 - 9/22


Certification

  • Group Facilitation Skills
  • Motivational Interviewing
  • Mental Health First Aid
  • Trauma Informed Care
  • Crisis Intervention Training
  • First Aid/CPR Level C
  • ASIST
  • NVCI
  • AODA

References

Available upon request.

Timeline

Supportive Housing Supervisor

House Of Friendship
11.2023 - Current

Housing Support Worker - Relief

House Of Friendship
02.2022 - 11.2023

Life Skills and Community Worker

House Of Friendship
01.2021 - 02.2022

Housing Support Worker

House Of Friendship
04.2016 - 01.2021

Shelter Support Worker - Relief

House Of Friendship
12.2014 - 12.2017

Bachelor of Arts - Sociology

University of Waterloo

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Jen McGuire