Jen Isaacson
Langley,BC
Summary
Dependable service worker, successful with providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Server
Home Restaurant
04.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Worked in consistant high volume / fast turnover rush's.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Manager
Dairy Queen Grill & Chill
03.2019 - 04.2021
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Managed costs, spending budget, staff schedules, inventory and product orders.
- Responsible for new hires, customer complaints, worker disputes and team building.
- Proposed new marketing strategies to maximize profit and improve sales.
Bartender/Server
Milestones Bar & Grill
11.2014 - 03.2019
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Responsible for liquor orders and inventory.
Education
Walnut Grove Secondary
Langley, BCSkills
- Food Delivery
- Supply Restocking
- Guest Engagement
- Order Management
- Food Inspection
Languages
English
Full Professional
Timeline
Server
Home Restaurant
04.2021 - Current
Manager
Dairy Queen Grill & Chill
03.2019 - 04.2021
Bartender/Server
Milestones Bar & Grill
11.2014 - 03.2019
Walnut Grove Secondary
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