Jen Dinkowitz
Acton
Summary
Service-oriented general manager with a proven track record in enhancing customer experiences and achieving consistent business results. Expert in resource coordination to align with business and customer demands. Skilled in sales, decision-making, and strategic planning, complemented by strong interpersonal and communication abilities.
Overview
28
28
years of professional experience
Work History
General Manager
The Backyard Grub N' Brews
Santa Clarita
01.2017 - 07.2026
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Developed marketing strategies to enhance customer engagement and brand visibility.
- Enforced health and safety regulations to create a safe dining environment for guests.
General Manager
SJR Inc
Santa Clarita
01.2006 - 01.2017
- Managed daily operations to ensure smooth service at the restaurant and bar.
- Oversaw staff scheduling and training to maintain efficient workforce management.
- Coordinated vendor relationships for timely supply deliveries and quality products.
Retail Sales Supervisor
Best Buy
Palmdale
05.1998 - 08.2005
- Supervised daily operations to ensure smooth store functionality.
- Trained and mentored new sales associates on customer service best practices.
- Managed inventory levels to maintain product availability and organization.
- Resolved customer inquiries and complaints with effective communication skills.
- Implemented visual merchandising standards to create appealing product displays.
- Collaborated with management on strategies for improving store performance.
- Participated in recruiting activities such as interviewing potential candidates for open positions within the organization.
Education
Associate of Arts - Culinary
California School of Culinary Arts
Pasadena, CA07-2002
Some College (No Degree) - Business
College of The Canyons
Valencia, CASkills
- Budgeting
- Inventory control
- Vendor management
- Health compliance management
- Marketing strategies
- Customer engagement
- Leadership development
- Team building
- Team collaboration
- Conflict resolution
- Client relations
- Staff motivation
- Problem solving
Timeline
General Manager
The Backyard Grub N' Brews
01.2017 - 07.2026
General Manager
SJR Inc
01.2006 - 01.2017
Retail Sales Supervisor
Best Buy
05.1998 - 08.2005
Associate of Arts - Culinary
California School of Culinary Arts
Some College (No Degree) - Business
College of The Canyons