Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jen Chapman

Morden

Summary

Compassionate and adaptable individual with experience in customer service, management, hairstyling and personal training. Skilled in building positive relationships, providing individualized support, and fostering a welcoming environment. Passionate about helping others grow in confidence and ability, with strong communication, problem solving and multitasking skills.

Overview

13
13
years of professional experience

Work History

Personal Trainer

Rise Athletics
09.2024 - Current
  • Educate clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivate clients to stay on track with fitness goals with positive and friendly approach.
  • Train clients during strength training, cardio vascular exercise, and stretching.
  • Assist clients with personal fitness goals through realistic objectives.

Business Owner

Chapman Custom Homes
08.2020 - Current
  • Establish strong customer relationships through excellent communication and attentive service.
  • Handle business sales and transaction reports.
  • Consult with customers to assess needs and propose optimal solutions.
  • Assist in recruiting and hiring of team members.
  • Increase customer engagement through social media.

Salon Manager/Senior Hairstylist

Fringe Salon & Spa
04.2013 - 10.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Interviewed applicants and assessed their skills before deciding to add them to the team.
  • Maintained general appointment calendar and set shift schedules.
  • Placed orders with suppliers
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Counted and documented opening and closing cash amounts daily.
  • Organized sales area and work station to showcase products and boost sales.
  • Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
  • Answered phone calls and emails to schedule client appointments.

Senior Hairstylist

The Edge
10.2012 - 04.2013
  • Increased salon revenue by upselling various hair care products and services to clients during appointments.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.
  • Developed strong relationships with clients through effective communication and understanding of their specific requirements.

Owner/Home Childcare Provider

J & J Childcare
01.2012 - 10.2012
  • Built strong relationships with parents through effective communication about their child''s progress and needs.
  • Maintained clean and organized living and play areas to promote child health and safety.
  • Established and followed stable routine for children to meet emotional and developmental needs.
  • Developed engaging activities to help children learn and grow.

Education

Hairstylist

Scientific Marvel Beauty School
Winnipeg, MB

High School Diploma -

Morden Collegiate
Morden, MB
2001

Skills

  • Customer Service
  • Customer Relations
  • Attention to Detail
  • Driven and Determined
  • Work Planning and Prioritization
  • Employee Training
  • Social Media Marketing
  • Staff hiring
  • Scheduling
  • Inventory Tracking and Management

Timeline

Personal Trainer

Rise Athletics
09.2024 - Current

Business Owner

Chapman Custom Homes
08.2020 - Current

Salon Manager/Senior Hairstylist

Fringe Salon & Spa
04.2013 - 10.2018

Senior Hairstylist

The Edge
10.2012 - 04.2013

Owner/Home Childcare Provider

J & J Childcare
01.2012 - 10.2012

Hairstylist

Scientific Marvel Beauty School

High School Diploma -

Morden Collegiate
Jen Chapman