Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

JEMMA GAMSBY

Elora,ON

Summary

Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front of House Staff

Montanas
  • Worked to ensure a positive and hassle-free customer experience
  • Establishing numerous skills concerning managing and providing problem-solving solutions in a fast-paced environment.

Sales Representative

Aldo
  • Educated customers on company products and offerings
  • Provided customers with a positive experience, establishing regular customers while reaching sale expectations.

Painter

Student Paint Works
  • Worked to achieve high customer satisfaction rates by providing optimal customer service
  • Established relationships with clients, creating return customers.

Server/Main Bartender

Ariss Valley Golf And Country Club
04.2022 - 01.2024
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

BAH - Criminal Justice And Public Policy

University of Guelph
Guelph, ON
05.2023

Highschool Diploma -

Centennial Collegiate Institue
Guelph, ON
06.2019

Skills

  • Critical thinking and problem solving
  • Ability to Work in a Team
  • Fast Learner
  • Smart Serve Ontario
  • Ability to Work Under Pressure
  • Customer Service
  • First Aid/CPR
  • Memory retention
  • Guest Relations
  • Money Handling
  • Social Media

Certification

Canadian Red Cross - First Aid &CPR/AED level C certification

Smart Serve Ontario

References

  • Paul Clark, 416-473-3171
  • Ramona Ostrander, 519-362-0583

Languages

English
Native or Bilingual

Timeline

Server/Main Bartender

Ariss Valley Golf And Country Club
04.2022 - 01.2024

Front of House Staff

Montanas

Sales Representative

Aldo

Painter

Student Paint Works

BAH - Criminal Justice And Public Policy

University of Guelph

Highschool Diploma -

Centennial Collegiate Institue

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JEMMA GAMSBY