Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills.
Overview
1
1
year of professional experience
Work History
Floor Staff Member
JumpCity
01.2024 - 06.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Greeted customers, helped locate merchandise, and suggested suitable options.
Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
Collaborated with team members to maintain store appearance, resulting in a more enjoyable shopping experience for customers.
Reassured children when upset providing emotional support and stability.
Communicated positively with children and guardians.
Improved production efficiency by maintaining strict adherence to clean room protocols and procedures.
Funtime Associate
Cineplex Entertainment
03.2023 - 10.2023
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Built relationships with customers to encourage repeat business.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Confirmed all cleaning tools and equipment were stored properly after use.
Managed a diverse crew effectively, promoting teamwork and maintaining high morale.
Used POS system to process cash, credit and debit payments.