Jemimah Incungu-Mpenzi
Ottawa
Summary
Offering positive attitude and excellent communication skills, eager to learn and develop in customer service environment. Brings quick learning ability and adaptability to new technologies and processes. Ready to use and develop my customer service and problem-solving skills in Customer service role.
Overview
1
1
year of professional experience
Work History
Volunteer
Goshen Pentecostal Church
09.2024 - Current
- Provided assistance to members, addressing inquiries and resolving issues efficiently.
- Collaborated with team members to enhance service delivery and streamline processes.
- Handled scheduling and coordination of volunteer activities to optimize resource allocation.
- Assisted in organizing community events, promoting engagement and awareness of services offered.
- Facilitated smooth operations at events by performing tasks such as registration assistance, greeting guests, and directing attendees to appropriate locations.
Babysitter
Parents Of Children
06.2024 - Current
- Supervised children's activities, ensuring safety and engagement during playtime and learning sessions.
- Prepared nutritious meals and snacks, accommodating dietary restrictions and preferences of children.
- Developed age-appropriate educational games, promoting cognitive development and social skills among children.
- Communicated effectively with parents regarding daily activities, behavioral observations, and developmental progress.
Education
No Degree - Business
Immaculata Highschool
Ottawa, ON07-2027
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Leadership qualities
- Computer skills
- Customer service
- Answering phones
- Photography and videography
Accomplishments
3 consecutive years being awarded honor roll
Languages
English
Professional Working
Kinyarwanda
Professional Working
Interests
- Volunteering
- Avid Reader
- Getting involved in local advocacy groups to promote positive change in the community
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Learning new cooking techniques and expanding my culinary skills
- Cooking
- Food Photography
3 consecutive years on Honor roll
- 2025
- 2024
- 2023
Timeline
Volunteer
Goshen Pentecostal Church
09.2024 - Current
Babysitter
Parents Of Children
06.2024 - Current
No Degree - Business
Immaculata Highschool