Jemima Love
Sun Peaks,BC
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Line Cook
Sun Peaks Lodge
Sun Peaks, British Columbia
12.2024 - Current
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Adhered to sanitation policies at all times when handling food products.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Communicated effectively with other staff members regarding orders and menu changes.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Summer Camp Counselor/Activity Specialist
Camp Wahanowin
Longford Mills, ON
04.2024 - 10.2024
- Identified safety concerns and acted quickly to resolve issues and keep campers safe and healthy.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Managed conflict resolution among campers, fostering a supportive and inclusive camp environment.
- Provided high-level instruction and safety supervision for participants of all ages engaging in aerial activities.
- Collaborated with other instructors in order to provide efficient customer service experience throughout the duration of a program session.
Program Manager/Competitive Gymnastics Coach
Allstar Gymnastics
Toowoomba, QLD, Australia
01.2019 - 04.2024
- Led the recruitment, training, and development of program staff, committed to achieving program success.
- Worked with kids ages varying from 3 to 17 years old.
- Prioritized tasks and managed teams throughout multiple projects.
- Fostered a collaborative program environment, promoting teamwork and cross-functional cooperation.
- Developed lesson plans and future program development for recreational gymnastics.
Lift Operator
Ruapehu Alpine Lifts
Mount Ruapehu, New Zealand
06.2021 - 10.2021
- Monitored lift operations, identifying and addressing any operational issues promptly.
- Checked tickets of guests boarding lift.
- Established a friendly rapport with guests, providing information about activities available in the resort area.
- Conducted pre-operational checks, verifying that lift systems were functional and safe for daily use.
- Performed emergency stop procedures and evacuations in accordance with safety protocols.
- Operated ski lifts, gondolas, and chairlifts, ensuring the safe boarding and disembarking of passengers.
Retail Team Leader
Kmart
Toowoomba, QLD, Australia
02.2018 - 05.2021
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Answered customer inquiries regarding product features, pricing, and availability.
- Cleaned shelves, counters and tables to maintain organized store.
- Resolved customer complaints in a professional manner.
- Maintained high levels of customer service by monitoring staff performance and providing feedback.
Front of House Server
Gips Restuarant
Toowoomba, QLD, Australia
08.2016 - 12.2018
- Presented menus and answered questions regarding items.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Maintained cleanliness of dining area, including tables, chairs, floors and counters.
- Performed opening and closing duties such as setting up tables, restocking utensils and condiments.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
High School Diploma -
Fairholme College
Toowoomba, Australia11-2018
Skills
- Punctual and reliable
- Great customer service
- Strong communication skills
- Eagerness to learn
- Prioritize and problem-solve
- Team Player
- Strong work ethic
- Adaptable
Accomplishments
- House Captain - Grade 12 Leadership position
Certification
- Certificate lll in hospitality
Timeline
Line Cook
Sun Peaks Lodge
12.2024 - Current
Summer Camp Counselor/Activity Specialist
Camp Wahanowin
04.2024 - 10.2024
Lift Operator
Ruapehu Alpine Lifts
06.2021 - 10.2021
Program Manager/Competitive Gymnastics Coach
Allstar Gymnastics
01.2019 - 04.2024
Retail Team Leader
Kmart
02.2018 - 05.2021
Front of House Server
Gips Restuarant
08.2016 - 12.2018
High School Diploma -
Fairholme College
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