Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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JEMILLA JIBRILA

sales,cashier management,customer service and caregiver
Montreal,QC

Summary

Driven [Job Title] skillful in monitoring competitors, assisting sales and marketing teams in creating marketing materials and preparing presentations. Familiar with various social media platforms, [Software] and online marketing techniques. Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Sales and Marketing Assistant

bliss world beauty supply
Accra , Greater Accra
05.2022 - 11.2022
  • Assisted call-in customers with questions and orders.
  • Demonstrated willingness and interest in learning new tasks and skills.
  • Contacted prospective customers through phone calls and emails to develop business.
  • Collaborated closely with sales team to manage leads and help with proposals.
  • Conducted basic market research to identify customer needs.
  • Demonstrated products to customers, answered questions, and redirected objectives to positive features.
  • Sat in on sales team trainings to learn successful selling tactics and persuasion techniques.
  • Managed customer expectations and helped navigate sales processes.
  • Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

Customer Service Representative

Mobile Telephone Network(mtn)
Accra , greater accra region
07.2018 - 02.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

High School Diploma -

ACHIAMAN HIGH SCHOOL
AMASAMAN GREATER ACCRA REGION-GHANA
06.2013

Skills

  • Social Media Strategy
  • Proposal Development
  • Competitor Research
  • Social Media Networking
  • Marketing
  • Audience Engagement Techniques
  • Client Needs Assessment
  • Goal Recommendations
  • Cash Register Operations
  • Customer Service and Assistance
  • Customer Relationship Management
  • Sales Events
  • Billing Methods
  • Global Sales and Marketing
  • Cash Control
  • Customer Satisfaction

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Sales and Marketing Assistant

bliss world beauty supply
05.2022 - 11.2022

Customer Service Representative

Mobile Telephone Network(mtn)
07.2018 - 02.2019

High School Diploma -

ACHIAMAN HIGH SCHOOL
JEMILLA JIBRILAsales,cashier management,customer service and caregiver