JEMI JACOB
Kelowna,BC
Summary
Driven and dedicated professional with a proven track record in customer service and problem-solving, demonstrated at Save-On-Foods.. Skilled in time management and cleaning, showcasing reliability and punctuality. Achieved satisfactory resolutions, balancing customer needs and company policies efficiently. Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative /Front End Cashier
Save-On-Foods
10.2022 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Sales Associate
Torino Ritz
07.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Home Care Provider
GotCare
12.2022 - 04.2024
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Education
Post-Baccaleurate Diploma - Marketing And Data Analytics
Okanagan College
Kelowna, BC12.2024
Skills
- Customer Service
- Problem-solving abilities
- Cleaning and organizing abilities
- Time Management
- Reliable and punctual
Certification
- Serving it Right
- First Aid Certification
Timeline
Home Care Provider
GotCare
12.2022 - 04.2024
Customer Service Representative /Front End Cashier
Save-On-Foods
10.2022 - Current
Sales Associate
Torino Ritz
07.2022 - Current
Post-Baccaleurate Diploma - Marketing And Data Analytics
Okanagan College
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