Jema Lou Malangen
Calgary,AB
Work Preference
Summary
Detail-oriented accounting professional aspiring to achieve CPA certification, with a solid background in managing accounts payable and receivable. Expertise in enhancing payment processes and ensuring timely reconciliation of accounts, complemented by strong organizational skills that streamline financial operations. Recognized for effective vendor communication and precise reporting, thriving in collaborative team environments. Committed to leveraging financial acumen and problem-solving abilities to drive positive contributions to organizational success.
Overview
5
5
years of professional experience
Work History
Accounts Payable & Receivable Clerk
Imagine Wireless (Authorized Rogers Dealer)
08.2025 - Current
- Executed timely payment runs, maintaining strong vendor relationships and avoiding service disruptions.
- Analyzed the financial data to determine accurate tax monthly and quarterly remittances.
- Performed data entry for accounts payable and receivable transactions, maintaining accurate financial records.
- Conducted regular audits of accounts payable and receivable to identify discrepancies and rectify issues.
- Managed electronic payment systems to streamline payment processes through mobile flow, Moneris, and RQ.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Performed daily bank reconciliations, detecting and resolving discrepancies between bank statements and company records.
- Prepared monthly reports of accounts receivable, accounts payable, and revenue report for management review.
Tax Specialist (Seasonal Position)
Liberty Tax
02.2025 - Current
- Coordinated with clients to ensure timely submission of required documentation for tax compliance.
- Facilitated communication with government agencies regarding tax inquiries and audits.
- Established strong relationships with clients to foster trust and encourage ongoing engagement.
- Prepared and filed federal and state tax returns for a diverse client base, ensuring compliance with all applicable regulations.
- Conducted in-depth evaluations of client financials to determine optimal tax strategies for minimizing liabilities.
- Utilized tax preparation software to ensure precise calculations and adherence to deadlines for tax submissions.
- Identified and leveraged potential deductions and credits to maximize client tax savings.
- Reviewed completed tax returns for accuracy, making necessary adjustments to comply with regulatory standards.
- Maintained organized records of client interactions and tax filings using CRM systems for efficient workflow management.
Server/ Housekeeping (Casual)
Chartwell Fountains of Missions
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to resident needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Adhered to the health and safety standards under the AHS provisions.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Contributed to inventory management by monitoring stock levels.
- Supported the dietary needs of over 100 residents to specific needs of countless customers daily with social relevancy and intentionality.
Server
Sun City F&B Ltd
04.2023 - 10.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Accountant
MNP LLP
02.2022 - 01.2023
- Performed compilation, audit, and bookkeeping with the use of CaseWare.
- Used Tax Cycle program in preparing the client’s provincial and federal taxes owing.
- Summarized current financial information by preparing balance sheet, profit and loss statement and other reports that are relevant for the client.
- Reviewed and investigated discrepancies in the financial statements.
- Performed comprehensive accounting and reporting activities by posting and reclassifying journal entries, account reconciliations, and posting accruals.
- Monitored and analyzed financial transactions to ensure compliance with accounting standards.
- Utilized accounting software to perform data entry and maintain accurate financial records.
Remote Payroll Specialist / Bookkeeper
Carnduff Clubhouse Restaurant/ Carnduff Golf Club
10.2020 - 01.2022
- Processed payroll for all employees on a bi-weekly basis, ensuring timely and accurate payments.
- Maintained employee records, updating personal information and salary data as necessary.
- Generated payroll reports to assist management in tracking labor costs and budget planning.
- Maintained compliance with federal, state, and local payroll regulations, minimizing risk of penalties.
- Handled payroll taxes, including calculating, withholding, and remitting to appropriate authorities.
- Reviewed and updated payroll policies to enhance efficiency and accuracy in processes.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Maintained strict confidentiality of all payroll information and records.
- Maintained and processed invoices, deposits, and money logs.
Education
Federal Income Tax Certificate - undefined
Liberty Tax
01.2025
Bachelor of Business Administration - General Management, Focus on Accounting
Mount Royal University
04.2022
Skills
- Accounting software use: SAGE, QuickBooks, Tax Cycle, Profile, and U-file
- Program use: Microsoft, CRM, Mobile Flow, Moneris, & RQ
- Bookkeeping
- Payment processing
- Invoice processing
- Problem resolution
- Account reconciliation
- Report preparation
- Expense tracking
- Ledger management
- Sales tax reporting
- Account reviewing
- Payment coding
- Quality skills: Team player, goal focused, career focused, cultural adaptability, self- aware, and professional integrity
Languages
English
Native or Bilingual
Community Involvement
Women’s Centre of Calgary- CRA Tax Clinic
Benefits Navigator| April 2025 – May 2025 (Calgary, AB)
- Met with women who have completed their tax return at the Women’s Centre of Calgary and discuss the benefits and or credits they may qualify for.
- Provided support to women through active listening to promote positive social connections.
- Used Microsoft excel and other programs necessary to help the women coming to the centre for support.
References
John Ivan Monge- Operational Manager
Calgary Airport, (403) 607 8956
Keith Dorscht-Housekeeping Manager
Chartwell Fountains of Mission, (403) 542 6355
Lyren Buenavides-Owner
Carnduff Clubhouse Restaurant, (306) 482 2338
Timeline
Accounts Payable & Receivable Clerk
Imagine Wireless (Authorized Rogers Dealer)
08.2025 - Current
Tax Specialist (Seasonal Position)
Liberty Tax
02.2025 - Current
Server/ Housekeeping (Casual)
Chartwell Fountains of Missions
02.2024 - Current
Server
Sun City F&B Ltd
04.2023 - 10.2023
Accountant
MNP LLP
02.2022 - 01.2023
Remote Payroll Specialist / Bookkeeper
Carnduff Clubhouse Restaurant/ Carnduff Golf Club
10.2020 - 01.2022
Federal Income Tax Certificate - undefined
Liberty Tax
Bachelor of Business Administration - General Management, Focus on Accounting
Mount Royal University