JEMAL SINBIRUTURE
Calgary,Canada
Summary
Shuttle driver with strong safety and service performance at Westin Calgary. Executes pre-trip inspections and follows transport safety protocols to protect passengers and operations. Optimizes shuttle routes to improve on-time delivery, customer satisfaction, fuel efficiency, and travel time. Skilled at optimizing shuttle routes for maximum customer satisfaction, fuel efficiency and time savings. Excellent interpersonal, communication and problem-solving abilities. Positive and upbeat shuttle driver offering several years of experience as a passenger vehicle operator. Proficient in processing fares, completing inspections and maintaining systems. Dedicated to providing safe and friendly passenger service.
Overview
1
1
Certification
4
4
years of professional experience
Work History
SECURITY GUARD
PALADIN
09.2026 - Current
- Supported access control, emergency response, dorm patrol, fire watch, storage inspections, and lockout procedures.
- Assisted Paladin client site patrols to deter trespassing and unauthorized activity.
- Monitored CCTV feeds and reported suspicious activity to site supervisors.
- Managed entry points and checked visitor credentials at entrances.
- Assisted Paladin client site patrols to deter trespassing and unauthorized activity.
- Managed access points and checked visitor credentials at entrances.
- Managed access points and verified visitor credentials at entrances.
- Patrolled Paladin client sites to deter trespassing and unauthorized activity.
DRIVER
UBER AND LYFT DRIVE
Calgary, Canada
11.2022 - Current
- Completed ride requests through Uber and Left mobile apps.
- Completed rideshare trips for Uber and Left passengers using mobile app requests.
- Navigated efficient routes with GPS and real-time traffic updates.
- Picked up and dropped off riders at scheduled locations safely.
- Planned efficient routes using GPS and live traffic updates.
- Picked up riders and completed safe drop-offs at scheduled locations.
SHUTTLE DRIVER
THE WESTIN CALGSRY ALBERTA
Calgary, Canada
05.2026 - 06.2026
- Supported reliable shuttle transportation for guests traveling to and from airport.
- Completed pre-shift vehicle circle checks to confirm safe operating condition.
- Kept shuttle logs accurate and records current.
- Cleaned shuttle interior and exterior daily to maintain professional, sanitary presentation.
- Kept shuttle fueled or charged throughout shift and ready at shift end.
- Maintained clean, organized work area and reported safety or maintenance issues.
- Reported accidents or injuries promptly and completed required incident forms.
- Greeted each guest warmly with smile, eye contact, and friendly name recognition when possible.
- Followed safety procedures and took part in health and safety program activities to support safe work environment.
- Followed environmental policies and sustainability programs in place.
- Handled additional duties as assigned to support team and guest satisfaction.
- Completed other duties as assigned.
- Transported guests between Westin Calgary, Alberta, and airport destinations.
- Assisted guests with luggage during arrival and departure transfers.
- Inspected shuttle vehicle for safety, cleanliness, and readiness.
- Coordinated shuttle schedules with front desk, concierge, and bell staff.
- Maintained shuttle interior and exterior appearance daily.
- Reported vehicle issues and service concerns to hotel management.
- Assisted passengers with boarding and disembarking shuttle bus.
- Completed daily pre-trip inspections of vehicle, including checking fluid levels and tire pressure.
- Followed hotel traffic rules and guest service standards.
- Communicated schedules with front desk, concierge, and bell staff.
SHUTTLE DRIVER
HOTEL 11 CALGARY ALBERTA
Calgary, Canada
03.2026 - 05.2026
- Transport hotel guests to and from airport while following traffic rules and safety procedures throughout shift.
- Help guests load and unload luggage from van; provide baggage service upon request and assist with bags to guest rooms or from guest rooms.
- Open vehicle doors and hotel entrances to support guest arrival and departure.
- Identify and assist guests with physical limitations or disabilities.
- Check shuttle fuel, oil, cleanliness, and complete daily van reports; report mechanical issues each day.
- Set up and clean meeting rooms and ballrooms for functions, including arranging tables, chairs, and dance floor pieces.
- Perform light housekeeping duties, including cleaning public washrooms and common areas.
- Support hotel maintenance and guest service needs.
- Keep sidewalks clear of snow and ice; collect garbage in lot and remove weeds from landscape during summer.
- Walk entire hotel property to monitor guest safety, quiet conditions, and policy compliance.
- Transport guests between Westin Calgary, Alberta, and airport destinations.
- Assist guests with luggage during arrival and departure transfers.
- Inspect shuttle vehicle for safety, cleanliness, and readiness.
- Coordinate schedules with front desk, concierge, and bell staff.
- Follow hotel traffic rules and guest service standards.
- Report vehicle issues and service concerns to hotel management.
- Clean, refuel, and maintain vehicles to avoid delays and breakdowns.
- Assist passengers with boarding and exiting shuttle bus.
Skills
- Driving safety and inspections
- Baggage and visitor screening
- Defensive driving techniques
- Time management
- Effective communication
Certification
- Class 4 Driver License
- Clean Driver's Abstract
- CSTS-2020, 01/01/20
- CSO
- WHIM'S
- First Aid & CPR/AED Level C
- H2S Alive
- Police Background Check
References
References available upon request.
Portfolio
security
Timeline
SECURITY GUARD
PALADIN
09.2026 - Current
SHUTTLE DRIVER
THE WESTIN CALGSRY ALBERTA
05.2026 - 06.2026
SHUTTLE DRIVER
HOTEL 11 CALGARY ALBERTA
03.2026 - 05.2026
DRIVER
UBER AND LYFT DRIVE
11.2022 - Current