Jemal Payne
Scarborough,ON
Summary
Accomplished Office Manager with a proven track record at Nature's Formula, adept in customer relations and office administration. Expertise in financial accounting and MS Office, significantly enhancing operational efficiency. Skilled in developing vendor relationships and streamlining office systems, achieving cost savings and improving service quality. Demonstrates exceptional organizational skills and a commitment to excellence.
Overview
27
27
years of professional experience
Work History
Office Manager
Nature's Formula
Las Vegas
12.2009 - 11.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Reported to senior management on organizational performance and progress toward goals.
IT Consultant
Data Impeccable
Toronto, ON
01.2004 - 08.2006
- Facilitated seamless system migrations with minimal disruption to operations using careful planning, execution strategies, and risk mitigation techniques.
Market Research Associate
Walker Information
Toronto, ON
01.2001 - 09.2004
- Developed comprehensive reports with clear visuals, enabling informed decision-making for business strategies.
- Strengthened client relationships by providing regular updates on project progress and delivering tailored solutions based on their needs.
- Increased client satisfaction by conducting thorough market research and analysis to identify potential opportunities.
- Presented market research findings at company meetings, contributing to a deeper understanding of industry dynamics among colleagues.
Accountant
Webcom Limited
Toronto, ON
06.1996 - 08.2001
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
Education
Associate of Commerce And Business Administration - Network Administration And Security Professional (NASP)
Centennial College
Scarborough, ONHigh School Diploma -
Cedarbrae Collegiate Institute
Scarborough, ONSkills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Data Entry
- Customer Relations
- Mail handling
- Financial Accounting
- Business Administration
- Technical Support
- Computer Skills
- MS Office
Languages
English
Full Professional
Timeline
Office Manager
Nature's Formula
12.2009 - 11.2023
IT Consultant
Data Impeccable
01.2004 - 08.2006
Market Research Associate
Walker Information
01.2001 - 09.2004
Accountant
Webcom Limited
06.1996 - 08.2001
Associate of Commerce And Business Administration - Network Administration And Security Professional (NASP)
Centennial College
High School Diploma -
Cedarbrae Collegiate Institute