Summary
Overview
Work History
Education
Skills
Certification
LNGG
Technology
Timeline
Generic

Jelena Dermanovic

Edmonton

Summary

Experienced educational assistant adept at supporting classroom activities and improving student learning experiences. Known for collaborative approach, flexibility, and ability to adapt to evolving educational needs. Skilled in creating positive learning environments and facilitating effective communication with students and staff.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Educational Assistant

EPSB
10.2022 - Current
  • Supported classroom instruction by implementing individualized learning plans for diverse student needs.
  • Collaborated with teachers to develop and adapt educational materials and activities for enhanced student engagement.
  • Assisted in managing classroom behavior, fostering a positive learning environment for all students.
  • Monitored student progress, providing feedback and support to promote academic growth and confidence.
  • Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
  • Participated in professional development opportunities regularly, staying current on pedagogical trends and incorporating new strategies into teaching practices.
  • Assisting students with personal care including toileting
  • Supervising students at school arrival and departure, lunch and recess

Porter, Misericordia Community Hospital (MCH)

Covenant Health
11.2007 - 05.2024
  • Transport documents and medication while providing patients with various levels of care including intensive care, by wheelchair or stretchers to appointed areas in the hospital
  • Communicate efficiently with hospital staff by providing accurate information to the patient-care team while handling / lifting patients and using proper safety equipment
  • Maintain professionalism while upholding patient confidentiality for every task
  • Provide excellent customer service to patients and visitors to ensure they are in a friendly environment and feel comfortable
  • Provide training and supervision of new employees
  • Housekeeping Environmental Services, MCH & EGCCC
  • Cleaned and serviced patient’s rooms, offices, bathrooms, lounges, exam rooms, on-call rooms, utility rooms, and showers
  • Maintained equipment and carts
  • Managed trash removal, vacuuming carpets, dry and wet mopping of the floors, high and low dusting of furniture, walls, ledges, and fixtures
  • Communicated directly with the supervisor when there was an injury or an accident, following safety procedures for issues or serious personnel situations
  • Food Service Attendant, Edmonton General Continuing Care Centre (EGCCC)
  • Prepared and assembled various meal orders for the cafeteria and patient’s rooms
  • Followed protocols for food quality and hygiene
  • Ensured proper sanitation of the work area, and kept all floors fully stocked with kitchen necessities and items
  • Stacked the dishes in the dishwasher, operated the same and sterilized the utensils

Intern – Before and After School & Nature Programs (K-6)

BGC
01.2022 - 04.2022
  • Organized and facilitated out-of-school materials, loose parts & open-ended activities, equipment & programs for groups of 40+ children
  • Behavior management in situations where conflicts arose using a variety of positive child guidance techniques
  • Worked within a team, demonstrating sensitivity, diplomacy, and excellent communication skills
  • Maintained the BGC core values (Belonging, Respect, Encouragement, and Support, Working Together, and Speaking Out)

Intern – Youth in Transition

YMCA
09.2021 - 12.2021
  • Planned and prepared various programs such as Healthy Relationships, Effective Communication, Self-Care, and Sex-Ed
  • Designed, implemented, and evaluated youth-centered individual action plans, in-person / virtual services and workshops as per guidelines and funder mandates
  • Engaged with schools, community agencies, and various organizations to maximize services and resources for participants
  • Provided opportunities for members to learn and develop in spirit, mind, and body
  • Consistently represent YMCA’s values and mission, encourage a healthy lifestyle, participation of others by helping by their respective means, enrich the quality of programs and services

Education

Level 3 -

Early Childhood Educator
10-2022

Diploma - Child And Youth Care

Norquest College
Edmonton, None
01-2022

Skills

  • Facilitation & Evaluation of Programs
  • Excellent Organizational, Interpersonal and Communication skills w/ Diverse Backgrounds
  • Behavior Management
  • Ability to Work in Complex Environments
  • Highly Flexible and Adaptable
  • Curriculum implementation
  • Learning strategies improvement

Certification

First Aid with CPR Level C, AED, WHMIS,NVIC and Brain Story

LNGG

Languages: English, Serbian, Bosnian and Croatian

Technology

Microsoft Office: Word, PowerPoint and Outlook; 

Timeline

Educational Assistant

EPSB
10.2022 - Current

Intern – Before and After School & Nature Programs (K-6)

BGC
01.2022 - 04.2022

Intern – Youth in Transition

YMCA
09.2021 - 12.2021

Porter, Misericordia Community Hospital (MCH)

Covenant Health
11.2007 - 05.2024

Level 3 -

Early Childhood Educator

Diploma - Child And Youth Care

Norquest College
Jelena Dermanovic