JELEEL OSHIKOYA
Toronto,Canada
Summary
Social Service Worker with 4 years of experience in housing support, case management, and advocacy for marginalized populations. Expertise in crisis intervention, Housing First model, and harm reduction strategies. Committed to promoting equity, diversity, and client-centered care.
Overview
4
4
years of professional experience
Work History
Street Outreach Worker
City of Toronto
Toronto, Canada
10.2025 - Current
- Delivered trauma-informed care and crisis intervention for individuals facing homelessness, mental health challenges, and addiction issues.
- Conducted comprehensive needs assessments to create tailored support plans and connect clients with community resources.
- Coordinated access to essential social services, ensuring clients received necessary assistance.
- Facilitated case management services, including referrals, advocacy, and follow-ups to enhance client outcomes.
- Implemented harm reduction strategies while educating clients on substance use, overdose prevention, and naloxone administration.
- Collaborated with multidisciplinary teams, including healthcare providers and housing agencies, to improve service delivery.
- Assisted clients in obtaining stable housing, employment opportunities, and financial aid through various programs.
- Established trustful relationships with individuals through consistent, non-judgmental street outreach.
Hours Services Relief Worker
Fred Victor
Toronto, Canada
03.2023 - 03.2025
- Supported clients facing poverty, mental health challenges, and social isolation with comprehensive care.
- Conducted initial screenings to confirm eligibility for emergency shelter programs.
- Facilitated client admissions and ensured safety through regular facility inspections and crisis intervention.
- Utilized case management strategies to address residents' personal needs and encourage decision-making.
- Collaborated with City staff and community agencies to enhance service delivery and referrals.
Medical Device Reprocessing Technician
Sunnybrook Health & Sciences Centre
Toronto, Canada
03.2022 - 01.2024
- Managed the inventory of medical supplies and equipment, ensuring adequate stock levels and timely replenishment
- Collaborated with healthcare professionals to identify equipment needs and ensure availability for patient care
- Participated in training sessions and workshops to stay updated on industry standards and best practices in medical device reprocessing
- Performed regular quality control checks on reprocessed equipment to maintain compliance with regulatory requirements
- Assisted in the development and implementation of standard operating procedures for medical device reprocessing, ensuring efficiency and safety in the process
Education
Diploma - Social Service Work
Durham College
Toronto, ONMedical Device Reprocessing -
Fanshawe College
London, ONSkills
- Housing navigation and crisis intervention
- Trauma-informed care
- Case management and harm reduction
- Community resource coordination
- Client relationship management
- Effective communication and advocacy
- Problem solving and trust building
- Homelessness prevention and mental health awareness
Accomplishments
• Housing Intervention Success, Reduced homelessness rates by good percentage through targeted housing interventions.
• Emergency Screenings, Facilitated over 50 emergency screenings monthly for client safety.
• Client Satisfaction Improvement, Achieved 75% client satisfaction through effective case management strategies.
• Rapid Housing Success, Secured housing for 10 individuals within three months or less.
• Emergency Screenings, Facilitated over 50 emergency screenings monthly for client safety.
• Client Satisfaction Improvement, Achieved 75% client satisfaction through effective case management strategies.
• Rapid Housing Success, Secured housing for 10 individuals within three months or less.
Timeline
Street Outreach Worker
City of Toronto
10.2025 - Current
Hours Services Relief Worker
Fred Victor
03.2023 - 03.2025
Medical Device Reprocessing Technician
Sunnybrook Health & Sciences Centre
03.2022 - 01.2024
Diploma - Social Service Work
Durham College
Medical Device Reprocessing -
Fanshawe College