Summary
Overview
Work History
Skills
Volunteer Experience
Affiliations
Timeline
Generic

Jelani Hawes

Gardena

Summary

Excelling in cash handling and customer relations. A quick learner and hard worker, I leverage my creativity and technology proficiency to enhance service delivery and engage customers effectively. Committed to achieving high levels of satisfaction and operational excellence.

Overview

2
2
years of professional experience

Work History

Manager/Cashier

Lost Socks Laundromat
Los Angeles
08.2023 - 05.2025

Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.

  • Handled returns, exchanges, and refunds per company policy, while maintaining a high level of customer satisfaction.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.

Front Desk Receptionist

Assembly Member Mike Gipson Office
Gardena
06.2024 - 08.2024
  • Assisted with preparing reports, presentations, and other documents, as requested by management staff.
  • I answered incoming calls, redirected callers to the appropriate personnel, and took messages as needed.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Responded to customer inquiries via phone, email, and in person.

Skills

  • Quick learner: Able to understand new ideas quickly Can gather information swiftly and use it to promote new ideas
  • Hard-worker: Coming from an athletic background helps with concentration and hyper-focus to get the task at hand finished in a timely manner
  • Customer relations
  • Cash handling
  • Product merchandising
  • Creative individual has artistic talent and can think of out-of-the-box using experiences to improve company service Able to modernize companies to new times to catch the eye of younger people
  • Technology proficient: Many years of experience with Computers, Social media, and various technological resources

Volunteer Experience

Stephen white middle-school, Volunteer, 2018, 2019, Volunteered to teach a group of older teenagers how to write, fix and understand computer code., Engineered my own small video game to showcase it to a class,

Affiliations

  • It was during Academic Decathlon that I discovered my love for leadership. As the team's science expert, I took it upon myself to not just excel individually but to ensure that my peers had a grasp of the material. I spearheaded our study sessions, organized workshops, These experiences were fulfilling and helped develop strong leadership skills.
  • While I was on the track team I was on the GHS football team, So after track, I would change and get dressed for football practice I made a commitment to both teams. Raced and played on both teams. I joined the team at the end of my 9th-grade year and stuck with the team through highs and lows throughout our multiple seasons.

Timeline

Front Desk Receptionist

Assembly Member Mike Gipson Office
06.2024 - 08.2024

Manager/Cashier

Lost Socks Laundromat
08.2023 - 05.2025

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Jelani Hawes